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- Tasks: Join a dynamic team to support advanced HPC hardware and software technologies.
- Company: Hewlett Packard Enterprise, a leader in tech innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Why this job: Make an impact in cutting-edge technology while building strong customer relationships.
- Qualifications: Degree in computer science or related field with HPC and Linux experience.
- Other info: Flexible work environment with travel opportunities and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Work as part of a dedicated team to deliver support on advanced HPC hardware and software technologies.
Maintain meticulous records of planned maintenance actions and outcomes within the case management systems.
Ensure compliance with customer rules for change management controls.
Possess excellent customer interpersonal and relationship building skills.
Provide a professional and positive approach to the customer in the execution of all duties.
Follow technical escalation procedures to ensure critical issues receive maximum focus.
Occasionally work as part of a wider team to provide support to other customers within EMEA.
Educated to degree level, or equivalent, in a computer science or related discipline with a minimum of 5 years of experience of HPC and Linux Systems.
Ability to gain UK Government Security Clearance (DV).
An in-depth knowledge of Linux and ability to perform hardware repairs are mandatory requirements.
Good knowledge of configuration management tools such as Ansible and Linux kernel features such as memory management is essential.
Strong script writing skills on platforms such as Python, Bash, etc.
Patching and securing Linux and dealing with system vulnerabilities.
Possess an analytical approach to problem solving and be fully committed to drive issues to conclusion.
Excellent communication skills, both written and verbal are required.
An ability to stay calm and professional under pressure while working to strict deadlines is essential.
The candidate should be flexible and be able to travel when required.
Cluster management software (HPCM / Bright Cluster Manager).
Job Schedulers SLURM.
High-speed networks (InfiniBand).
Parallel filesystems (Lustre).
Kubernetes experience.
HPC Field Technical Support Consultant in Edinburgh employer: Hewlett Packard Enterprise Development LP
Contact Detail:
Hewlett Packard Enterprise Development LP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HPC Field Technical Support Consultant in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HPE on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about HPC, Linux systems, and any relevant tools like Ansible or SLURM. We want to see that you know your stuff!
✨Tip Number 3
Show off your problem-solving skills during the interview. Be ready to discuss past challenges you've faced in tech support and how you tackled them. We love candidates who can think on their feet!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the role. Plus, it keeps you on their radar!
We think you need these skills to ace HPC Field Technical Support Consultant in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HPC Field Technical Support Consultant role. Highlight your experience with HPC and Linux systems, and don’t forget to mention any relevant projects or achievements that showcase your skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Be sure to mention your customer service skills and your ability to work under pressure.
Show Off Your Technical Skills: Since this role requires strong technical knowledge, make sure to list your skills in Linux, scripting languages like Python and Bash, and any experience with tools like Ansible. This will help us see that you have what it takes to succeed!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Hewlett Packard Enterprise Development LP
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of HPC hardware and software technologies. Be ready to discuss your experience with Linux systems, configuration management tools like Ansible, and scripting languages such as Python and Bash. The more confident you are in these areas, the better you'll impress the interviewers.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex technical issues in the past. Highlight your analytical approach and how you drove those issues to resolution. This will demonstrate your ability to stay calm under pressure and your commitment to customer satisfaction.
✨Communicate Like a Pro
Since excellent communication skills are a must, practice articulating your thoughts clearly and concisely. Think about how you can explain technical concepts to non-technical stakeholders. This will show that you can build strong relationships with customers and work effectively within a team.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to change management controls or technical escalations. Prepare by thinking through how you would handle these scenarios, ensuring you align your answers with the company's values and standards of business conduct.
