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- Tasks: Lead client relationships and drive performance strategy for digital marketing accounts.
- Company: Join a growing digital performance team focused on strategy and collaboration.
- Benefits: Enjoy casual dress, flexitime, on-site parking, and work-from-home options.
- Other info: Ideal for those who thrive in a dynamic, client-focused environment.
- Why this job: Shape client accounts while developing your strategic and commercial skills.
- Qualifications: Experience in managing performance marketing accounts and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
We’re looking for a Digital Performance Account Manager to lead client relationships and drive performance strategy across a portfolio of digital marketing accounts. This is a client‑facing role focused on helping businesses grow through data‑led digital marketing. You’ll work closely with our performance specialists to translate client objectives into effective digital performance strategies across paid media channels. You’ll act as the strategic bridge between client goals and campaign delivery, ensuring clients feel proactively guided while enabling our performance specialists to focus on optimisation and performance improvement. This is an ideal role for someone who enjoys working closely with clients, thinking strategically about performance marketing and identifying opportunities for growth.
Key Responsibilities
- Client Relationship Management
- Act as the primary point of contact for a portfolio of digital performance clients
- Build strong relationships with key stakeholders and become a trusted strategic partner
- Lead client meetings including biweekly/monthly performance reviews and planning sessions
- Ensure communication is proactive, structured and commercially focused
- Performance Strategy
- Translate client business objectives into clear digital performance goals
- Develop account growth plans and testing roadmaps in collaboration with performance specialists
- Ensure campaigns are aligned to agreed objectives, priorities and budgets
- Present strategy and performance insights clearly to clients
- Collaboration with Performance Specialists
- Work closely with performance specialists to develop tactical strategies
- Provide clear context around client goals, priorities and commercial constraints
- Ensure performance specialists receive clear briefs and direction for campaign activity
- Encourage the team to surface new ideas, testing opportunities and platform innovations
- Account Growth & Commercial Development
- Identify opportunities to expand existing client accounts through new initiatives, budget growth or additional services
- Work with leadership to convert growth opportunities into new work
- Contribute to revenue growth through proactive account development
- Client Retention & Account Health
- Monitor the health and engagement of client accounts
- Identify potential risks early and work with leadership to address them
- Ensure clients feel supported, informed and confident in the direction of their campaigns
- Reporting & Performance Insights
- Lead the presentation of campaign performance reports
- Translate data into clear insights and recommendations
- Communicate performance trends, opportunities and next steps
- Internal Coordination
- Act as the first point of contact for most client questions and requests
- Consolidate client requests before sharing with the performance team
- Ensure performance specialists can focus on optimisation and performance improvement rather than reactive client communication
- Innovation & Performance Improvement
- Maintain awareness of emerging technologies, including AI and automation, and how they are shaping the digital marketing landscape
- Understand the potential value of new tools and technologies for both agency operations and client performance
- Work with internal teams to identify opportunities where automation or AI‑driven solutions could improve efficiency, insight or campaign performance
- Help communicate the value and potential of new technologies to clients where appropriate, ensuring innovations are aligned with their business goals
- Contribute to a culture of continuous improvement as the agency explores new ways to enhance performance and efficiency
About You
We’re looking for someone who is both commercially minded and strategically curious. You’ll likely have experience managing performance marketing clients in an agency environment and be comfortable discussing campaign performance and strategy. You should be someone who enjoys building strong client relationships while working closely with technical specialists to deliver measurable results.
Key Skills & Experience
- Experience managing performance marketing accounts in an agency environment
- Strong understanding of digital performance channels, such as but not limited to Google Ads, Meta and LinkedIn
- Confidence presenting performance insights and strategy to clients
- Ability to translate client objectives into clear marketing priorities
- Strong communication and relationship management skills
- Commercial awareness and ability to identify growth opportunities
- Highly organised with the ability to manage multiple accounts
Hands‑on campaign execution experience is beneficial but not essential. This role focuses on client strategy and performance leadership rather than day‑to‑day campaign management.
Why Join Us
You’ll be joining a growing digital performance team where strategy, collaboration and measurable outcomes are at the core of how we work. You’ll work closely with experienced performance specialists and leadership to help shape the direction of client accounts while developing your own strategic and commercial skillset.
Job Types: Full-time, Permanent
Pay: £35,000.00-£45,000.00 per year
Benefits: Casual dress, Flexitime, On‑site parking, Work from home
Locations
Digital Performance Account Manager in Hampshire, Portsmouth employer: Hewitt Matthews
Contact Detail:
Hewitt Matthews Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Performance Account Manager in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into their website and social media. Understand their values, recent projects, and client success stories. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family. Focus on articulating your experience with performance marketing and how you've driven results for clients. The more comfortable you are discussing your achievements, the more confident you'll feel during the real deal.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team dynamics. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it’s a great way to keep the conversation flowing!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your chat. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Digital Performance Account Manager in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Digital Performance Account Manager role. Highlight your experience with performance marketing and client relationships, and show us how you can help our clients grow through data-led strategies.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for key achievements and avoid jargon unless it’s relevant. We appreciate straightforward communication, just like we do with our clients!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Hewitt Matthews
✨Know Your Digital Performance Channels
Make sure you brush up on your knowledge of digital performance channels like Google Ads, Meta, and LinkedIn. Be ready to discuss how these platforms can drive client success and how you've used them in the past to achieve measurable results.
✨Showcase Your Client Relationship Skills
Prepare examples that highlight your ability to build strong relationships with clients. Think about times when you acted as a trusted partner, led successful meetings, or turned around a challenging client situation. This will show your potential employer that you can manage client expectations effectively.
✨Be Data-Driven
Since this role is all about data-led strategies, come prepared to discuss how you've translated data into actionable insights in previous roles. Bring examples of how you've presented performance reports and recommendations to clients, showcasing your analytical skills.
✨Demonstrate Strategic Thinking
Think about how you can translate client objectives into clear marketing priorities. Be ready to discuss your approach to developing account growth plans and testing roadmaps, and how you collaborate with specialists to ensure campaign alignment with client goals.