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For Companies At a Glance
- Tasks: Handle customer calls, manage referrals, and provide top-notch service.
- Company: Join a supportive team dedicated to excellent customer care.
- Benefits: Gain valuable experience in a dynamic environment with flexible hours.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Opportunity for growth and development in a friendly workplace.
The predicted salary is between 28800 - 43200 £ per year.
The Role:
- Handling inbound customer calls and new referrals
- Programming telecare devices
- Processing payments and basic financial administration
- Stock handling and equipment cleaning
- Providing a professional, customer-focused service
Candidate Requirements:
- Previous customer service or office-based administration experience
- Confident handling telephone-based enquiries
- Comfortable working with systems and basic technical tasks
- Organised, reliable, and able to multitask
- Willing to complete a Basic DBS check prior to start
Working Hours
Customer Service Administrator in Worcester employer: Hewett Recruitment
Contact Detail:
Hewett Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Worcester
✨Tip Number 1
Make sure you know the ins and outs of customer service! Brush up on your communication skills and be ready to showcase how you've handled calls or enquiries in the past. We want to see that you can keep a cool head while juggling multiple tasks.
✨Tip Number 2
Get familiar with telecare devices and basic financial processes. If you can demonstrate some knowledge about these areas, it’ll show us you’re proactive and ready to hit the ground running. Don’t hesitate to mention any relevant experience during your chat with us!
✨Tip Number 3
When you get that interview, come prepared with examples of how you've provided a professional, customer-focused service in previous roles. We love hearing about real-life situations where you’ve made a difference for customers!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are eager to join our team!
We think you need these skills to ace Customer Service Administrator in Worcester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service or office administration. We want to see how you've handled calls and enquiries in the past, so share specific examples that showcase your skills!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to understand your qualifications.
Demonstrate Your Organisational Skills: Since the role involves multitasking and handling various tasks, let us know how you stay organised. Share any tools or methods you use to manage your workload effectively – we love a well-organised candidate!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hewett Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with handling inbound calls, processing payments, and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've provided excellent customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle telephone-based enquiries effectively.
✨Get Comfortable with Technical Tasks
Since the role involves programming telecare devices and basic financial administration, brush up on any relevant technical skills. If you're not familiar with certain systems, do a bit of research or practice beforehand. Being able to discuss your comfort level with technology will impress the interviewers.
✨Organise Your Thoughts
Multitasking is key in this role, so practice articulating how you manage multiple tasks efficiently. Prepare to discuss your organisational strategies and how you prioritise your workload. This will show that you can handle the demands of the job while maintaining a professional, customer-focused service.
