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- Tasks: Assist customers with inquiries and manage administrative tasks in a dynamic office environment.
- Company: Join a well-established organisation known for its supportive team culture.
- Benefits: Earn £12.71 per hour with flexible part-time hours and potential for contract extension.
- Other info: Perfect for students seeking part-time work with a manageable schedule.
- Why this job: Gain valuable experience in customer service while working in a friendly, professional setting.
- Qualifications: Previous customer service experience and strong organisational skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Temporary Customer Service Administrator - Part-Time
Location: Worcester
Salary: £12.71phr
Contract Length: 6 weeks (with possible extension)
Working Hours: Monday to Friday, 13:00pm - 17:00pm (20 hours per week)
We are currently recruiting on behalf of a well-established organisation to find a Temporary Customer Service Administrator to join their team. This office-based, part-time role in Worcester is to assist for a short contract and we are seeking an organised and customer-focused individual to provide support.
The Role:
- Handling inbound customer calls and new referrals
- Processing payments and performing basic financial administration
- Managing stock handling
- Delivering a professional and customer-focused service at all times
Candidate Requirements:
- Previous experience in customer service or office-based administration
- Confidence in handling telephone-based enquiries and providing excellent customer support
- Comfort with working with systems and performing basic technical tasks
- Strong organisational skills and the ability to multitask effectively
- A willingness to undergo a Basic DBS check prior to starting
Part Time Customer Service Administrator employer: Hewett Recruitment
Contact Detail:
Hewett Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Customer Service Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the company you're eyeing. A personal connection can give you that extra edge when applying for the Customer Service Administrator role.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky calls or difficult customers. We want you to shine and show off your organisational skills and customer focus!
✨Tip Number 3
Dress the part! Even if it's a temporary role, showing up looking professional can make a great first impression. It shows you’re serious about the position and ready to deliver that top-notch customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Part Time Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this part-time gig. Keep it friendly and professional, and let us know what excites you about working with us.
Show Off Your Organisational Skills: Since this role requires strong organisational abilities, give us examples of how you've managed tasks or projects in the past. We love seeing how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Hewett Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like handling customer calls and processing payments. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Customer Service Skills
Since this role is all about customer service, be ready to share specific examples of how you've provided excellent support in the past. Think of situations where you resolved issues or went the extra mile for a customer – this will show you’re the right fit!
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and administration. Questions like 'How do you handle difficult customers?' or 'Can you describe a time when you had to multitask?' are likely to come up. Practising your answers will boost your confidence.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team or the company culture. This shows your genuine interest in the role and helps you determine if it’s the right fit for you too. Plus, it leaves a positive impression!