Sales & Business Support (HQ00038737) Malvern, England
Salary: GBP28000 - GBP30000 per annum
Sales & Business Support
Location: Office-Based
Salary: £28,000 - £30,000 (dep on exp)
Hours: Monday to Thursday, 8:00am - 4:45pm | Friday, 8:00am - 1:00pm
Sales & Business Support Administrator
Our client is looking to recruit a Sales & Business Support Administrator to join their growing team. This is an excellent opportunity for an experienced Sales Administrator, Customer Service Administrator, Business Support to develop their career within a supportive and fast-paced business.
The Role
As a key member of the team, you will play an important role in supporting customers, processing orders and ensuring day-to-day operations run efficiently. Acting as a central point of contact across multiple departments, you'll help deliver excellent customer service whilst providing valuable support to both sales and operational functions.
Key Responsibilities
- Processing customer orders and schedules accurately and efficiently
- Acting as a key point of contact for customers, providing a high level of service
- Managing customer enquiries and responding within agreed service levels
- Maintaining accurate customer records and CRM data
- Supporting the sales team with administrative tasks and business support activities
- Liaising with customers to resolve order queries and obtain missing information
- Raising purchase orders and working with suppliers to ensure timely deliveries
- Managing a high volume of emails and inbound telephone calls
- Supporting the handling of customer complaints and ensuring issues are escalated appropriately
- Attending daily production meetings and communicating updates to colleagues
- Assisting with projects and process improvements across the business
- Working collaboratively with other departments to enhance the customer experience
About You
- Previous experience within sales administration, customer service, business support
- Strong organisational skills with the ability to prioritise a varied workload
- Excellent communication skills, both written and verbal
- Confident using CRM systems and Microsoft Office applications
- High attention to detail and strong problem-solving abilities
- A positive, proactive and team-focused approach
- Ability to build strong relationships with customers, colleagues and suppliers
Experience of working within a technical sales support environment would also be advantageous.
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Sales & Business Support in Malvern employer: Hewett Recruitment
As a Clinical Administrator in Worcester, you will join a supportive and compassionate team dedicated to enhancing patient care. Our office-based environment fosters collaboration and professional growth, offering opportunities for skill development and career advancement within the healthcare sector. With a focus on employee well-being and a commitment to excellence, we provide a rewarding workplace where your contributions truly make a difference.
