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- Tasks: Handle customer queries, manage orders, and support the team in a hands-on role.
- Company: Friendly workshop environment with a down-to-earth culture.
- Benefits: Flexible hours, competitive pay, and a relaxed atmosphere.
- Other info: Ideal for car owners; great commute from Malvern and surrounding areas.
- Why this job: Join a supportive team and enjoy variety in your daily tasks.
- Qualifications: Strong communication skills and a proactive, problem-solving attitude.
The predicted salary is between 13 - 16 £ per hour.
If you are looking for a flexible part-time role in a friendly, relaxed environment, our client is looking for a Part-Time Workshop & Customer Services Administrator to join the team. If you have a positive, 'can-do' attitude, enjoy variety in your daily tasks, and are happy to be a very 'hands on' member of the team, we'd love to hear from you.
Some key duties and responsibilities will include (but not be limited to):
- General office administration
- Processing orders and managing invoicing
- Handling customer queries and complaints directly via phone or email
- Building strong relationships with suppliers
- Coordinating with the workshop for customer order dispatch and communication
- Banking tasks as required
- Supporting the wider team with workloads when needed
- Acting as a point of contact for suppliers in the absence of the Operations Director
Skills and experience required:
- Strong communication skills, both written and verbal
- A proactive, problem-solving mindset
- Ability to handle customer queries with professionalism and care
- Experience in administration
- A 'down to earth' attitude and happy to be involved with any task as required
Our client is based in Suckley and so an ideal commute from Malvern and surrounding areas. Transport is essential. Hours / days are flexible (approx. 15 per week). Salary £15 / hour.
Part time Workshop and Customer Services Administrator in Malvern employer: Hewett Recruitment
Contact Detail:
Hewett Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time Workshop and Customer Services Administrator in Malvern
✨Tip Number 1
Get to know the company before your interview! Research their values and culture so you can show how your positive, 'can-do' attitude fits right in. This will help you stand out as a great match for their down-to-earth environment.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer queries and complaints, being able to articulate your thoughts clearly is key. Try role-playing with a friend to get comfortable with different scenarios.
✨Tip Number 3
Show off your problem-solving mindset! Think of examples from your past experiences where you tackled challenges head-on. This will demonstrate that you're proactive and ready to jump in when things get tricky.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Part time Workshop and Customer Services Administrator in Malvern
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your positive, 'can-do' attitude reflected in your words. Don't be afraid to be a bit informal and friendly – it matches our down-to-earth vibe!
Tailor Your Application: Make sure to tailor your application specifically for the Part-Time Workshop & Customer Services Administrator role. Highlight your relevant experience in administration and customer service, and mention how you can contribute to our team’s success.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role. Remember, strong written communication skills are key!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Hewett Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key duties like handling customer queries and managing invoicing. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
Since strong communication is a must for this role, prepare examples of how you've effectively handled customer queries or complaints in the past. Practising clear and concise responses will also help you shine during the interview.
✨Embrace the 'Can-Do' Attitude
The company values a positive, hands-on approach. Be ready to share instances where you tackled challenges proactively or took on varied tasks. This will show that you fit their down-to-earth culture perfectly.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of thoughtful questions about the team dynamics or the workshop environment. This not only shows your interest but also helps you gauge if it’s the right fit for you.