Sales Coordinator in Irlam

We are recruiting for a Sales Coordinator / Sales Support Administrator to join a fast-paced, customer-focused B2B organisation in Irlam. This is an excellent opportunity for someone with experience in sales support, customer service, order processing, or account coordination who enjoys managing processes and building strong client relationships.

Whether you're an experienced Sales Coordinator, Customer Account Executive, or Order Management Specialist, this role offers valuable exposure to end-to-end account management within a large, structured organisation.

What you'll be doing

• Working within a busy B2B sales environment, you will be responsible for managing the complete customer order journey from initial order placement through to production, logistics and final delivery.
• You will act as a key link between customers and internal departments, ensuring orders are processed efficiently and customers are kept fully informed throughout the process.
• This role requires someone who is highly organised, proactive and adaptable, with the ability to manage multiple priorities while maintaining excellent customer relationships.

Key Responsibilities

• Manage and process customer orders via SAP, email, and phone
• Coordinate with production, supply chain, and logistics
• Monitor stock and communicate accurate lead times
• Act as the main contact for customer enquiries
• Maintain accurate order and account records
• Build strong customer relationships and resolve queries proactively

What we're looking for

We're keen to hear from candidates with experience in any of the following roles: Sales Coordinator / Sales Support / Customer Service Advisor / Account Coordinator / Order Processor / Internal Sales Executive.

You will ideally have:

• Experience in a B2B sales, customer service, or sales support environment
• Proven ability managing customer orders and coordinating multiple departments
• Experience working within complex or corporate business structures
• Familiarity with ERP or CRM systems (SAP highly desirable)
• Strong organisational and administrative skills with attention to detail
• Confident communication skills and ability to build relationships
• A proactive, adaptable, and team-oriented approach

What's in it for you

• Hybrid working available after initial training (up to 50% remote)
• Structured onboarding and full training provided
• Supportive and collaborative team environment
• Opportunity to gain experience relevant to Account Management or Commercial roles
• Potential for longer-term opportunities beyond the initial contract

Why apply?

This role is ideal if you are looking to:

• Develop a career in account management or commercial sales
• Gain experience within a large-scale B2B organisation
• Build on your sales support, SAP, or order management experience
• Work in a role that combines customer interaction, problem-solving, and operations

If you're an organised, customer-focused professional looking for your next opportunity in sales coordination or B2B customer support, we'd love to hear from you.