At a Glance
- Tasks: Manage customer orders and provide top-notch support in a fast-paced environment.
- Company: Join a well-established international organisation that values teamwork and customer satisfaction.
- Benefits: Earn £17.38 per hour with full training and a supportive team.
- Other info: Enjoy a Monday to Friday schedule with potential for contract extension.
- Why this job: Make a real impact by ensuring customers receive their orders accurately and on time.
- Qualifications: Experience in sales administration or customer service is a plus, along with strong communication skills.
The predicted salary is between 30000 - 36000 £ per year.
Location: Irlam, Manchester
Pay Rate: £17.38 per hour
Contract: 12-Month Assignment
Hours: Monday to Friday, 37.5 hours per week (8:30am-4:30pm or 9:00am-5:00pm)
We are recruiting on behalf of a well-established international organisation for a Sales Administrator to join their busy and customer-focused support team. This is an excellent opportunity for individuals with administration, customer service, sales support, or order processing experience to join a professional business that values customer satisfaction, teamwork, and operational excellence. Whilst initially a 12-month assignment, there may be opportunities available beyond the contract term.
The Role
Working within a fast-paced sales support function, you will be responsible for managing customer orders from receipt through to delivery, ensuring customers receive accurate information and a high level of service throughout the process. You will monitor stock availability, track delivery schedules, manage order-related queries, and liaise with internal departments to ensure products are delivered on time. As customers rely on these deliveries to support their own production schedules, accuracy, attention to detail, and proactive communication are essential.
Key Responsibilities
- Managing customer orders and maintaining accurate records throughout the order lifecycle.
- Acting as the first point of contact for customer enquiries via phone and email.
- Monitoring stock availability, delivery dates, and order progress.
- Providing customers with timely updates regarding orders and delivery schedules.
- Investigating and resolving order-related issues and customer queries.
- Liaising with internal teams to ensure efficient order fulfilment.
- Updating CRM systems and customer information.
- Producing reports and documentation using Microsoft Excel and Word.
- Supporting customer accounts and the wider sales team.
About You
- Previous experience within Sales Administration, Sales Coordination, Customer Service, Internal Sales, Order Processing, or a similar office-based role.
- Strong communication skills with experience handling customer enquiries by phone and email.
- Experience managing customer orders and resolving issues in a timely and professional manner.
- Good working knowledge of Microsoft Office, particularly Excel and Word.
- Excellent organisational skills and attention to detail.
- Ability to manage multiple priorities within a fast-paced environment.
- Positive, professional, and customer-focused approach.
What's on Offer?
- £17.38 per hour.
- 12-month assignment with a leading international organisation.
- Potential opportunities beyond the initial contract.
- Full training and ongoing support.
- Friendly and supportive team environment.
- Monday to Friday working pattern with no weekends.
If you're an organised and customer-focused professional looking for your next opportunity, we'd love to hear from you.
Sales Administrator in Irlam employer: Hewett Recruitment
Join a well-established international organisation as a Sales Administrator in Irlam, Manchester, where you will thrive in a friendly and supportive team environment. With a focus on customer satisfaction and operational excellence, this role offers full training, ongoing support, and the potential for opportunities beyond the initial 12-month contract. Enjoy a Monday to Friday working pattern with no weekends, making it an ideal workplace for those seeking a balanced and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Irlam
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to sales administration. Think about your past experiences and how they relate to managing customer orders and resolving issues. Confidence is key, so get comfortable talking about your skills!
✨Tip Number 3
Show off your organisational skills! When you get an interview, bring examples of how you've managed multiple priorities in a fast-paced environment. This will demonstrate that you're ready to handle the demands of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Sales Administrator in Irlam
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in sales administration or customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to managing customer orders and resolving queries, as these are key in this role.
Show Off Your Communication Skills:Since you'll be the first point of contact for customer enquiries, it's important to demonstrate your strong communication skills. Whether it’s in your CV or cover letter, let us know how you've effectively handled customer interactions in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Hewett Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Administrator role. Familiarise yourself with the key responsibilities like managing customer orders and liaising with internal teams. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples of how you've effectively handled customer enquiries in the past. Whether it's through phone or email, be ready to discuss specific situations where you resolved issues or provided excellent service.
✨Demonstrate Your Organisational Skills
The job requires excellent organisational skills and attention to detail. Think of instances where you've successfully managed multiple priorities or maintained accurate records. Sharing these experiences will highlight your ability to thrive in a fast-paced environment.
✨Brush Up on Microsoft Office
As you'll be using Microsoft Excel and Word regularly, it’s a good idea to refresh your skills before the interview. Be prepared to discuss how you've used these tools in previous roles, especially in producing reports or managing data, as this will show you're ready to hit the ground running.
