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- Tasks: Provide essential admin support, process sales orders, and manage customer interactions.
- Company: Join a dynamic team focused on improving business processes.
- Benefits: Competitive salary, long-term development opportunities, and a collaborative work environment.
- Why this job: Be part of a team that values your input and helps you grow.
- Qualifications: Experience in sales administration and strong Microsoft Office skills required.
- Other info: Office-based role with flexible tasks and a chance to make a real impact.
The predicted salary is between 20800 - 24000 £ per year.
Our client is looking for an organised and proactive Business Support Administrator to join their team and provide comprehensive administrative support across all areas of the business. This is a hands-on, varied role that will be responsible for a wide range of tasks, including accurately processing sales orders, managing customer calls, generating invoices, checking consignments, and maintaining customer price lists. You will also undertake stock checks, complete export documentation, and monitor administrative dashboards to ensure that all orders are processed efficiently and accurately.
Some key duties and responsibilities will include (but not be limited to):
- Accurately process sales orders and ensure timely order fulfilment
- Handle incoming customer calls and enquiries
- Generate invoices and check consignments
- Maintain and update customer price lists
- Carry out regular stock checks to maintain accuracy
- Complete export documentation as required
- Provide administrative support to the Sales Team
- Liaise with delivery companies to resolve any delivery queries
- Contribute to the continuous improvement of administrative and customer service processes
You will work closely with the Sales Team, Warehouse staff, and delivery partners to ensure timely and precise deliveries. You will also have the chance to help improve customer service processes, support price list development, manage new product procedures, produce customer reports, and ensure compliance with key customer requirements.
Skills and experience required:
- Previous experience in a sales administration or business support role
- Confident in all Microsoft Office packages
- Experience using CRM or ERP systems advantageous
- Excellent organisational and time management skills
- Strong verbal and written communication skills
- A collaborative team player with a proactive, "can-do" attitude
- Flexible and willing to support a variety of business areas
This is a full-time, office-based role and offers an opportunity for long-term development. Salary - c£26 - £30k (dep on exp) Droitwich outskirts - car essential.
Business Support Administrator in Droitwich employer: Hewett Recruitment
Contact Detail:
Hewett Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator in Droitwich
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Business Support Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to sales administration and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed tasks like processing orders or handling customer queries. This will help you stand out as a proactive candidate who can hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our team directly.
We think you need these skills to ace Business Support Administrator in Droitwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales administration or business support. We want to see how your skills match the job description, so don’t be shy about showcasing your organisational and time management abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Business Support Administrator role. Mention specific tasks from the job description that you’ve successfully handled in the past.
Show Off Your Tech Skills: Since the role involves using Microsoft Office and possibly CRM or ERP systems, make sure to mention any relevant experience you have with these tools. We love a candidate who’s tech-savvy and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hewett Recruitment
✨Know Your Stuff
Make sure you understand the key responsibilities of a Business Support Administrator. Familiarise yourself with tasks like processing sales orders and managing customer calls. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure timely order fulfilment.
✨Brush Up on Your Tech Skills
Get comfortable with Microsoft Office and any CRM or ERP systems you might encounter. If you have experience with these tools, be sure to mention it during the interview. If not, consider doing a quick online course to boost your confidence.
✨Be a Team Player
This role involves working closely with various teams, so be prepared to talk about your collaborative experiences. Share examples of how you've contributed to team success and how you handle communication with different departments, especially in resolving delivery queries.
