At a Glance
- Tasks: Manage customer queries, chase payments, and maintain cash flow in a fast-paced finance team.
- Company: Join a dynamic finance team in Kidderminster for a 12-month maternity cover.
- Benefits: Competitive salary of £30,000 with Monday to Friday hours.
- Other info: Opportunity to enhance your finance skills in a supportive environment.
- Why this job: Perfect for problem solvers who thrive in high-volume, customer-facing roles.
- Qualifications: Experience in Credit Control or Accounts Receivable and strong communication skills.
The predicted salary is between 30000 - 30000 £ per year.
We are currently recruiting for a Credit Controller to join a busy and fast-paced finance team on a 12-month fixed-term contract. This is a front-line role, sitting at the heart of the credit control function, with a strong focus on managing inbound customer queries, chasing outstanding payments, and maintaining cash flow. This opportunity would suit someone who thrives in a high-volume, customer-facing environment, enjoys problem solving, and is confident handling a high number of calls whilst maintaining a professional and proactive approach.
Key Responsibilities
- Act as a primary point of contact for inbound customer calls relating to outstanding invoices and account queries
- Proactively chase overdue payments via phone and email, maintaining a consistent cash collection approach
- Investigate and resolve billing queries, disputes, and unallocated payments in a timely manner
- Monitor customer accounts, identifying late payments and potential risks
- Maintain accurate and up-to-date records of all customer interactions and transactions
- Reconcile accounts receivable ledgers, ensuring all payments are correctly allocated
- Issue invoices, credit notes, and customer statements as required
- Support month-end processes including statement runs and reporting
Requirements
- Previous experience in a Credit Control or Accounts Receivable role
- Comfortable working in a fast-paced, high-volume environment with a strong phone-based element
- Confident communicator with the ability to handle inbound calls and resolve queries effectively
- Strong attention to detail and organisational skills
- Good working knowledge of Excel and accounting systems
- Able to manage workload and prioritise effectively
Credit Controller employer: Hewett Recruitment
Join our dynamic finance team in Kidderminster as a Credit Controller, where you'll enjoy a supportive work culture that values collaboration and professional growth. We offer competitive salary packages, flexible working hours, and opportunities for skill development, making it an ideal environment for those looking to thrive in a fast-paced, customer-focused role. Experience the unique advantage of working in a vibrant community while contributing to our mission of maintaining excellent cash flow and customer satisfaction.
