At a Glance
- Tasks: Handle 2nd line support tickets and troubleshoot Microsoft 365 and Azure issues.
- Company: Join a supportive team at Hewett-Recruitment in Cheltenham.
- Benefits: Training, certifications, and clear career progression opportunities.
- Other info: Full UK driving licence needed; dynamic work environment awaits!
- Why this job: Make a difference by solving tech problems and enhancing user experiences.
- Qualifications: Strong Microsoft 365 experience and excellent troubleshooting skills required.
The predicted salary is between 30000 - 40000 € per year.
Hewett-Recruitment is looking for a 2nd Line IT Support Engineer in Cheltenham to join their technical team. The role involves handling 2nd line support tickets, troubleshooting across Microsoft 365 and Azure, and maintaining network infrastructure.
Candidates should have:
- Strong experience in Microsoft 365 administration
- Excellent troubleshooting skills
- A full UK driving licence
The company offers a supportive environment with opportunities for training, certifications, and clear career progression.
2nd Line IT Support Engineer – Onsite (Cheltenham) employer: Hewett Recruitment
Hewett-Recruitment is an excellent employer, offering a supportive work culture that prioritises employee development and growth. With opportunities for training and certifications, as well as clear career progression paths, this role in Cheltenham provides a rewarding environment for IT professionals looking to enhance their skills while contributing to a dynamic technical team.
StudySmarter Expert Advice🤫
We think this is how you could land 2nd Line IT Support Engineer – Onsite (Cheltenham)
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT world, especially those who might know about opportunities at Hewett-Recruitment. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your Microsoft 365 and Azure skills. We all know that hands-on experience speaks volumes, so be ready to showcase your troubleshooting prowess with real-life examples.
✨Tip Number 3
Don’t forget to highlight your driving licence during the application process. It’s a key requirement for the role, and mentioning it upfront shows you’re ready to hit the ground running!
✨Tip Number 4
Apply through our website for a smoother process! We want to make sure your application gets the attention it deserves, so don’t miss out on this opportunity to join a supportive team in Cheltenham.
We think you need these skills to ace 2nd Line IT Support Engineer – Onsite (Cheltenham)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft 365 and Azure. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled tricky IT issues in the past. We’re looking for those standout moments that demonstrate your ability to troubleshoot effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hewett Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your Microsoft 365 and Azure knowledge. Be ready to discuss specific troubleshooting scenarios you've encountered and how you resolved them. This will show that you’re not just familiar with the tools, but that you can effectively use them in real-world situations.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you successfully handled 2nd line support tickets. Highlight your thought process and the steps you took to troubleshoot issues. This will demonstrate your analytical skills and ability to work under pressure.
✨Understand the Company Culture
Research Hewett-Recruitment and their approach to IT support. Knowing about their supportive environment and training opportunities can help you tailor your answers to align with their values. It shows you’re genuinely interested in being part of their team.
✨Be Ready for Practical Tests
Since this role involves technical skills, be prepared for potential practical assessments during the interview. Brush up on common troubleshooting tasks and be ready to demonstrate your skills on the spot. Practising these scenarios can give you a confidence boost!
