Hewett Recruitment is recruiting for a Contact Centre Manager in Kidderminster to lead a busy multi-channel operation of around 20 staff. You will develop people, drive performance, and leverage data and AI to improve customer service and sales outcomes.
The role focuses on day-to-day performance, staffing planning, and cross-functional collaboration to identify root causes of customer contact and implement improvements.
AI-Driven Contact Centre Manager employer: Hewett Recruitment
As a Clinical Administrator in Worcester, you will join a supportive and compassionate team dedicated to enhancing patient care. Our office-based environment fosters collaboration and professional growth, offering opportunities for skill development and career advancement within the healthcare sector. With a focus on employee well-being and a commitment to excellence, we provide a rewarding workplace where your contributions truly make a difference.