We are looking for an experienced Ecommerce Manager to join our growing team at Heur. In this role, you'll own the ecommerce trading performance and delivery for a portfolio of ecommerce clients, acting as their primary ecommerce specialist and trusted advisor.
What You Will Do
- Own the ecommerce trading performance and delivery for a portfolio of client accounts.
- Identify opportunities to improve trading performance, conversion, revenue and customer experience, and work with the wider squad to deliver them.
- Own the delivery of quarterly ecommerce roadmaps, ensuring strategic priorities are delivered on time and support measurable commercial outcomes.
- Plan and deliver homepage updates, landing pages, product launches and promotional campaigns aligned with client trading calendars.
- Monitor website performance, analyse trading trends and proactively recommend actions to improve ecommerce performance.
- Produce and present performance reports, insights and strategic recommendations to clients.
- Perform final QA on ecommerce deliverables before client release.
- Identify operational risks and resolve issues before they impact client delivery or trading activity.
- Coach and support Growth Coordinators through regular feedback, quality reviews and development.
- Contribute to continuous improvement of ecommerce processes, ways of working and best practice across the agency.
What You Will Need
- Strong knowledge of Shopify and ecommerce merchandising best practices.
- Experience developing ecommerce trading plans and optimisation strategies.
- Confident analysing ecommerce performance.
- Experience supporting testing and experimentation to improve ecommerce performance.
- Understanding of ecommerce tracking, commercial measurement and performance reporting.
- Excellent written, verbal and presentation skills.
- Comfortable managing multiple client accounts simultaneously.
- Commercial mindset with the ability to identify opportunities and translate data into practical recommendations.
- Previous experience within an agency or multi-brand ecommerce environment.
- Experience mentoring or supporting junior team members.
- GA4
- Shopify Analytics
- Google Search Console
- Looker Studio
- Heatmapping and session recording tools (e.g. Hotjar or Microsoft Clarity)
- AI tools to improve ecommerce workflows
What You Will Get
- Competitive salary, based on experience.
- Up to 5% employer pension contribution.
- Work from anywhere (realistic conditions apply).
- Access to perks, discounts, and regular social events.
- Personal Development Fund to keep you sharp and evolving.
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Ecommerce Manager employer: Heur
Heur is an exceptional employer that prioritises client success and employee growth, offering a dynamic work culture where proactive communication and collaboration are key. With the flexibility to work from anywhere, competitive salaries, and a Personal Development Fund, employees are empowered to thrive in their roles while enjoying regular social events and perks. Join us to be part of a team that values your contributions and fosters meaningful relationships with clients.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Heur are looking for when hiring for a Ecommerce Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Heur for the Ecommerce Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Heur as a Ecommerce Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Heur’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Manager.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Heur, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Heur's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Heur. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Heur
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Heur uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Heur. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
