Commercial/Revenue Manager

Hetherley Capital Partners | ibis budget Heathrow Central

Location: Heathrow, West London | Full-time

About Hetherley

Hetherley Capital Partners is a UK hotel investment and management business specialising in branded economy and limited-service hotels. Since 2012, we have managed or asset managed 31 hotels comprising more than 5,200 bedrooms, working with leading international brands including Accor and IHG.

We are recruiting a Commercial Manager to take responsibility for revenue management and commercial performance at ibis budget Heathrow Central, our 307-bedroom hotel on Bath Road.

The Role

Working closely with the General Manager and Hetherley's senior team, you will take ownership of the hotel's pricing, forecasting, distribution and business mix, translating market insight into practical actions that improve revenue and profitability.

This is a single-site role offering the opportunity to influence the performance of a substantial hotel in a competitive airport market. You will be closely involved in daily trading decisions, with clear accountability for the results.

We are looking for someone whose core experience is in hotel revenue management and who is ready to apply that expertise across the hotel's wider commercial activity.

Key Responsibilities

• Own daily pricing and inventory decisions, responding to demand, booking pace and competitor activity.
• Develop and deliver the hotel's revenue strategy, balancing occupancy, average rate, distribution costs and profitability.
• Prepare weekly and monthly forecasts and contribute to the annual rooms revenue budget.
• Identify periods of weak demand and opportunities to achieve stronger rates, with clear actions for each.
• Manage rate plans, availability and distribution across Accor channels, online travel agents and other booking partners.
• Assess corporate, group and contracted business, considering its contribution and the higher-rated demand it may displace.
• Develop commercial action plans with the General Manager to attract profitable business and strengthen account relationships.
• Lead weekly revenue meetings and provide concise reporting on performance, outlook and priorities.
• Work with the reservations and front office teams to ensure agreed pricing and inventory decisions are implemented accurately.

About You

You will have practical hotel revenue management experience and be confident making pricing, forecasting and distribution decisions.

You may already be a Revenue Manager seeking greater ownership of a hotel's commercial performance, or an Assistant Revenue Manager ready for your first standalone role.

We are particularly interested in candidates who can demonstrate:

• Personal responsibility for pricing, inventory management and forecasting.
• Evidence of improving revenue performance through decisions they have made.
• An understanding of channel costs, business mix and profitable revenue growth.
• Experience in branded economy, limited-service or other hotels with substantial room volumes.
• The ability to turn analysis into clear recommendations and follow through on delivery.

Experience of Heathrow or another airport hotel market would be an advantage.

Qualifications & Systems

• Strong Excel and analytical skills.
• Practical experience of hotel property management, revenue management and distribution systems.
• Confidence interpreting benchmarking reports, booking trends and competitor data.
• Familiarity with Accor systems would be helpful.

Personal Attributes

You will be analytical, commercially aware and comfortable taking responsibility. You should enjoy working closely with a hotel team, communicating your decisions clearly and staying involved in the detail of daily trading.

Location

The role is focused on ibis budget Heathrow Central. Regular attendance at the hotel is essential, and you should be able to travel to Heathrow reliably.