Domestic Abuse - Complex Needs Support Worker in Wembley

Domestic Abuse - Complex Needs Support Worker in Wembley

Wembley Full-Time 30000 - 40000 € / year (est.) No home office possible
Hestia

At a Glance

  • Tasks: Support women facing domestic abuse with casework and guidance.
  • Company: Join a dedicated team at Hestia, focused on recovery and empowerment.
  • Benefits: Gain valuable experience while making a real difference in people's lives.
  • Other info: This role is open to female applicants only.
  • Why this job: Be a vital part of a supportive community and help shape lives positively.
  • Qualifications: Experience with complex needs and a passion for helping others.

The predicted salary is between 30000 - 40000 € per year.

Right now, we are looking for a Complex Needs Support Worker to play a pivotal role in our Domestic Abuse Service in Brent. We are looking for passionate individuals to provide intensive casework, support, and day‑to‑day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co‑producing personalised Support and Safety Plans that build on each woman's strengths and goals. Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move‑on accommodation, and facilitating empowering social activities and workshops that promote confidence, self‑esteem and assertiveness. At the heart of this role is the Hestia Approach – a commitment to co‑production and recovery. You will work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups or local events.

Key Responsibilities

  • Deliver intensive casework, support, and day‑to‑day guidance for women in the services.
  • Provide safety advice and information around domestic abuse and independent living.
  • Co‑produce personalised Support and Safety Plans.
  • Liaise with statutory bodies such as Social Services to ensure safeguarding responsibilities are met.
  • Support housing needs and arrange move‑on accommodation.
  • Facilitate empowering social activities and workshops that promote confidence, self‑esteem and assertiveness.

Qualifications and Experience

  • Experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse.
  • Experience delivering high‑quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals.
  • Knowledge of safeguarding, welfare benefits, housing legislation and accurate case‑work recording using computer systems.
  • Ability to work independently in the community and travel throughout the borough.

Legal and Equality Statement

Please note: This role is open to female applicants only, in accordance with Schedule 9(1a) of the Equality Act 2010.

Interview Process

  • Shortlisting call – Discussion with recruitment specialists about experience, motivations and values.
  • Face‑to‑face interview – Value and competency based interview with the hiring manager.

Additional Information

Successful candidates will be required to undergo pre‑employment checks before a formal offer of employment can be confirmed.

Domestic Abuse - Complex Needs Support Worker in Wembley employer: Hestia

At Hestia, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our staff to make a real difference in the lives of women facing domestic abuse. Located in Brent, our team benefits from ongoing professional development opportunities, a commitment to co-production with service users, and a collaborative environment that fosters personal growth and well-being. Join us to be part of a dedicated team that values your contributions and prioritises meaningful work in the community.

Hestia

Contact Detail:

Hestia Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Domestic Abuse - Complex Needs Support Worker in Wembley

Tip Number 1

Network like a pro! Reach out to people in the domestic abuse sector, attend relevant events, and connect with professionals on LinkedIn. We can’t stress enough how personal connections can open doors for you.

Tip Number 2

Prepare for your interviews by researching the organisation and understanding their values. We want you to show how your passion aligns with their mission, especially around co-production and recovery.

Tip Number 3

Practice your responses to common interview questions, especially those related to complex needs support. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Domestic Abuse - Complex Needs Support Worker in Wembley

Intensive Casework
Support and Guidance
Safety Advice
Co-production of Support Plans
Liaising with Statutory Bodies
Safeguarding Knowledge
Housing Legislation

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for supporting individuals with complex needs shine through. We want to see your commitment to making a difference in the lives of women affected by domestic abuse.

Tailor Your Experience:Make sure to highlight your relevant experience in your application. We’re looking for specific examples of how you've provided support, developed plans, or liaised with professionals in similar roles. Tailoring your application can really make you stand out!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that directly address the key responsibilities and qualifications mentioned in the job description. This helps us see how you fit into our team!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Hestia

Know Your Stuff

Make sure you understand the complexities of domestic abuse and the specific needs of the women you'll be supporting. Brush up on the Hestia Approach and be ready to discuss how you can co-produce Support and Safety Plans that empower service users.

Show Your Passion

This role is all about making a difference, so let your passion shine through! Share personal experiences or motivations that drive you to support individuals with complex needs. Authenticity goes a long way in interviews.

Prepare for Scenarios

Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of examples from your past experience where you've successfully supported someone in a similar context.

Ask Thoughtful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the types of workshops you might facilitate, or how they measure the success of their support plans. This shows your genuine interest in the role.