Employment Specialist in Watford

We are seeking a dedicated and adaptable professional to manage a caseload of up to 20 clients, supporting individuals with mental health conditions into meaningful employment using the IPS model. The ideal candidate will work closely with clinical teams, contribute to multi‑disciplinary care planning, and build strong relationships with employers to tailor job opportunities. Strong organisational and communication skills are essential for managing referrals, job retention support, and compliance with NHS and Hestia protocols. The role also requires accurate KPI tracking, benefit guidance, and flexibility to work across various settings. A commitment to professional development, collaboration, and client‑centred outcomes is key. Someone who is a self‑starter and comfortable with a lone working environment will have strong empathy skills and an eye for detail.

Responsibilities

• Manage a caseload of up to 20 clients, supporting individuals with mental health conditions into meaningful employment using the IPS model.
• Work closely with clinical teams, contribute to multi‑disciplinary care planning, and build strong employer relationships to tailor job opportunities.
• Manage referrals, provide job retention support, and ensure compliance with NHS and Hestia protocols.
• Accurately track KPIs, provide benefit guidance, and demonstrate flexibility to work across various settings.
• Commit to professional development, collaboration, and client‑centred outcomes.

Qualifications

• Self‑starter, comfortable with lone working.
• Strong empathy skills and an eye for detail.
• Experience supporting people in a job search and having made an impact.
• Experience in a target environment, meeting and exceeding targets.

Working hours: Monday to Friday, 09:00 to 17:00.

Interview Steps

• Shortlisting call: a team of dedicated recruitment specialists will discuss your experience, motivations and values.
• Face‑to‑face interview: a value and competency‑based interview with the hiring manager.
• Additional stages may be part of the process.

Our commitment to Equality, Diversity, and Inclusion

Our service users come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences that different people and communities bring to our organisation. We are a disability‑confident employer. Hestia offers a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for, and we provide reasonable adjustments during the selection and interview process, and throughout your employment.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. All staff are required to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre‑employment checks before a formal offer of employment can be confirmed.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence.

Right now, we are looking for an Employment Specialist to play a pivotal role in our Employment Services in Barnet.