Recovery Worker

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Outreach Worker to play a pivotal role in our Homelessness Service in Ealing.

Sounds great, what will I be doing?

You will be empowering a caseload of service users to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations, under the direction of the Service Manager.

What do I need to bring with me?

You\’ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don\’t have to tick all the boxes right away; the important thing is that you\’re willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here\’s what the team will be looking for:

1. Empower a caseload of service users to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations, under the direction of the Service Manager.
2. Clearly articulate the aims and objectives, pathway and service model to people using the service so they can fully participate in and co-produce their support.
3. Empower service users to engage effectively in their liaisons with professionals within the community such as community mental health teams, social work teams, housing providers, health professionals, Job Centre Plus etc.
4. Develop co-produced group activities, peer support networks and other community-based approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access these opportunities.
5. Work flexibly as part of a team to ensure service coverage and that contractual obligations are met.
6. Actively monitor the health, wellbeing, safety and security of the service and its users ensuring all concerns are followed up promptly and in line with procedures.
7. Ensure that administration is done in good time; that detailed, concise and accurate records are created contemporaneously, and that confidentiality is appropriately maintained.
8. Assist the Service Manager to manage health and safety, repairs and maintenance of the premises.
9. Provide support to the Service Manager to manage voids across the service.
10. Ensure referrals, assessments and service reviews are effective and timely.
11. Empower service users to develop independent living skills as part of a planned move on process.
12. Assist the Service Manager to plan, negotiate and manage budgets and to make best use of property, equipment and information technology.
13. Carry out duties, in line with organisational policies and procedures.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

1. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
2. Face to face interview: You will have a face to face interview with the hiring manager. Our interviews are value and competency based. Don\’t be alarmed if there are other stages in the process, it\’s all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

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