Data & Insight Analyst - City of London

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Data and Insight Analyst to play a pivotal role in our Performance and Information Service in London.

In this pivotal role, you'll design and maintain advanced Power BI dashboards, streamline data pipelines, and collaborate across departments to deliver actionable intelligence. Your work will directly support the implementation of Hestia's Data & Insight Strategy, empowering teams to make informed, impactful decisions that improve lives. You'll mentor junior analysts, enhance data quality, and produce compelling narrative reports for internal and external stakeholders. From coordinating service reporting to developing early warning indicators, your contributions will shape the future of Hestia's services.

If you thrive in a collaborative environment and are ready to elevate data into a strategic asset, we'd love to hear from you. You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

• The ideal candidate will have proven experience independently developing Power BI datasets and dashboards, including complex DAX measures, alongside strong proficiency in Power Query and data modelling principles.
• They will demonstrate intermediate to advanced skills in Microsoft Office, particularly advanced Excel, and possess the ability to translate operational or business requirements into effective technical data solutions.
• A solid understanding of Hestia's regulatory and reporting environment is essential, including experience producing regular reports for funders.
• The role requires the ability to analyse complex performance data and present insights that drive continuous improvement, as well as prepare high-quality papers for service managers, directors, and trustees.
• Strong organisational and project management skills are key, along with experience mentoring colleagues in data analysis or reporting.
• Candidates should bring excellent analytical and problem-solving abilities, coupled with outstanding written and visual communication skills.
• Familiarity with analytics or query languages such as SQL or Python is desirable, as is the ability to develop and maintain systems for evaluating and monitoring service outcomes.
• A commitment to ethical data use, transparency, and continuous improvement is vital, as is an awareness of data protection principles and sensitivity when handling personal data.
• The successful applicant will be comfortable working with a wide range of internal and external stakeholders and will play a central role in fostering a data-informed culture across the organisation.

You will be working Monday to Friday between the hours of 9am to 5.20pm.

Our commitment to Equality, Diversity, and Inclusion: Our service users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences different people and communities bring to our organisation.

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Work Pattern: Flexi (Flexi hours Monday - Friday, Core hours 10am - 4pm, Bank holidays not inclusive in holiday allowance) Full-time, Permanent. Full Time Equivalent Salary: £35,986.58