At a Glance
- Tasks: Provide vital support and guidance to individuals with mental health conditions in accessing opportunities.
- Company: Hestia, a diverse and inclusive organisation dedicated to empowering individuals.
- Benefits: Flexible working, professional development, and a commitment to equality and inclusion.
- Other info: Join a dynamic team committed to safeguarding and promoting wellbeing.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in providing advice and guidance, strong communication skills, and a willingness to learn.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an IAG Specialist to play a pivotal role in our Employment Services in Haringey.
What will I be doing?
The IAG Specialist will provide high-quality Information, Advice and Guidance (IAG) to people with mental health conditions, supporting them to access employment, education, training, and volunteering opportunities. The service delivers time-limited, light-touch one-to-one and group-based interventions, tailored to individual need and focused on progression, wellbeing, and increased independence. The role will be predominantly community-based within one borough, requiring travel across community venues. Support will be delivered through a hybrid model, combining face-to-face and virtual engagement.
What do I need to bring with me?
You will need to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
- You will bring experience delivering Information, Advice and Guidance within a community, mental health, or employment support setting.
- A strong understanding of how mental health challenges can impact wellbeing, confidence, daily functioning, and readiness for work.
- Excellent communication and interpersonal skills, enabling you to build effective relationships with service users, employers, community partners, and clinical teams.
- Confidence in managing a varied caseload, maintaining accurate and high-quality case notes, and delivering engaging group sessions both in person and virtually.
- Strong administrative and digital skills, including proficiency in Microsoft Office and case management systems.
- High attention to detail and a firm commitment to safeguarding, confidentiality, GDPR, and organisational policies.
Interview Steps
We keep our interview process simple, so you know exactly what to expect:
- Shortlisting call: A team of dedicated recruitment specialists will speak to you about your experience, motivations, and values.
- Face to face interview: You will have a face-to-face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process; it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our service users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent, and experiences different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children, and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
IAG Specialist employer: Hestia
At Hestia, we pride ourselves on being an exceptional employer, dedicated to fostering a diverse and inclusive work environment that empowers our employees to make a meaningful impact in the community. As an IAG Specialist in Haringey, you will benefit from a supportive culture that values personal growth, offers flexible working arrangements, and provides comprehensive training opportunities to enhance your skills in delivering vital support to individuals facing mental health challenges. Join us in our mission to help others rebuild their lives while enjoying a fulfilling career with a strong commitment to equality and safeguarding.
StudySmarter Expert Advice🤫
We think this is how you could land IAG Specialist
✨Tip Number 1
Get to know Hestia's values and mission inside out. When you’re chatting with the recruitment team, show them how your personal experiences align with their commitment to empowering individuals. It’s all about making that connection!
✨Tip Number 2
Practice your communication skills! Since the IAG Specialist role is all about building relationships, try role-playing common scenarios with a friend. This will help you feel more confident during the face-to-face interview.
✨Tip Number 3
Don’t forget to highlight your lived experience! If you’ve faced mental health challenges or have relevant community experience, share those stories. They can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and genuinely interested in joining the Hestia team.
We think you need these skills to ace IAG Specialist
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about helping others and supporting their journey towards independence.
Tailor Your Experience:Make sure to highlight any relevant experience you have in providing Information, Advice and Guidance. We love seeing how your background aligns with our mission, so don’t hold back on those details!
Be Authentic:If you have lived experience related to mental health or the communities we serve, share that with us! It’s important to us that you feel comfortable being yourself in your application.
Check Your Details:Before hitting send, double-check your application for any typos or errors. We appreciate attention to detail, and it shows us you’re serious about the role. Remember, apply through our website for the best chance!
How to prepare for a job interview at Hestia
✨Know Your Values
Before the interview, take some time to familiarise yourself with Hestia's core values. Think about how your personal values align with theirs and be ready to share examples that demonstrate this connection during your conversation.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've provided Information, Advice and Guidance, especially in community or mental health settings. Highlight how you supported individuals facing challenges and helped them progress towards independence.
✨Engage with the Role
Understand the hybrid model of support that Hestia uses. Be prepared to discuss how you would approach both face-to-face and virtual engagements, and think about any innovative ideas you might have for delivering effective group sessions.
✨Demonstrate Your Skills
Make sure to highlight your communication and interpersonal skills during the interview. Prepare to discuss how you build relationships with service users and other stakeholders, as well as your proficiency in administrative tasks and digital tools like Microsoft Office.
