Volunteer Co-Ordinator in England

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence.

Right now, we are looking for a Volunteer Coordinator - Mental Health to play a pivotal role in our Volunteering Service in London.

As a Volunteer Coordinator with Hestia's vibrant and supportive Volunteering Team, you will:

• Recruit, train, and inspire volunteers who work alongside people experiencing severe mental health challenges across our drop-in community and crisis services.
• Shape safe, inclusive, and uplifting environments that help individuals build confidence, improve wellbeing, and reduce social isolation.
• Ensure volunteers feel valued, and service users receive tailored support, delivering real impact.
• Take a proactive lead in shaping high-quality volunteer involvement across our mental health services.
• Identify emerging needs and design volunteer roles that enhance clinical and support pathways.
• Champion a whole-person approach supporting physical, emotional, social, and spiritual wellbeing.
• Deliver befriending and activity programmes, supervising volunteers' day-to-day involvement.
• Build strong relationships across Hestia, particularly within our crisis alternative services.
• Maintain accurate records and contribute to the smooth running of the Volunteering Programme.

If you are passionate about people, community, and making a difference, this role offers the chance to lead with purpose and help others move toward independence and hope.

What do I need to bring with me?

You will need to demonstrate the core skills this role requires as well as match our values and mission. You don’t have to tick all the boxes right away; the important thing is that you are willing to learn. We also value lived experience of the areas we support.

This role calls for someone with:

• Exceptional organisational and project-management abilities.
• Strong interpersonal skills and the ability to build trusting relationships across diverse communities.
• A sensitive awareness of the cultural, social, and health issues affecting people who use our mental health services.
• Solid IT proficiency across Microsoft Office, strong literacy and numeracy, and a thoughtful approach to evaluation.
• A clear understanding of safeguarding principles and the confidence to address concerns appropriately.

This is a hybrid role with three days spent on site across our London services, including regular visits to our Aldgate head office, and two days worked remotely each week.

Interview Steps:

• Shortlisting call: A team of dedicated recruitment specialists will speak to you about your experience, motivations, and values.
• Face to face interview: You will have a face-to-face interview with the hiring manager, which is value and competency based.

Our commitment to Equality, Diversity, and Inclusion:

We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce.

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role.

Safeguarding Statement:

Hestia is committed to safeguarding and promoting the welfare of adults, children, and young people who are potentially at risk.

Important Information for Candidates:

If your application is successful, you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date.

Work Pattern: Flexi (Flexi hours Monday – Friday, Core hours 10am – 4pm).