At a Glance
- Tasks: Shape the safety and wellbeing of individuals rebuilding their lives after domestic abuse.
- Company: Join Hestia, a mission-driven organisation dedicated to providing Safety, Hope, and Purpose.
- Benefits: Flexible full-time and part-time roles with opportunities for professional development.
- Other info: Diverse and inclusive workplace committed to equality and safeguarding.
- Why this job: Make a real impact in a dynamic role that supports vulnerable communities.
- Qualifications: Strong communication skills and a willingness to learn; lived experience valued.
The predicted salary is between 30000 - 40000 £ per year.
Please note: We have one full‑time position based in Brent (39 hours per week) and one part‑time position based in Ealing (30 hours per week).
About the Role
Step into a role where your work directly shapes the safety, stability and wellbeing of people rebuilding their lives after domestic abuse. As a Housing Coordinator with Hestia you will be at the heart of our mission to provide Safety, Hope and Purpose. You will oversee the day‑to‑day running of our refuge buildings, ensuring they are welcoming, secure and aligned with our psychologically informed PIPE standards. Working closely with our dedicated refuge teams, you’ll make sure every resident arrives to a safe environment, every repair is actioned, and every building reflects the dignity and respect our service users deserve. This is a dynamic, hands‑on role where no two days look the same. You’ll lead on health and safety, contractor coordination, and the smooth running of multiple sites, all while building positive relationships with neighbours, local partners and the wider community. If you’re collaborative, organised and motivated by meaningful work, this is your chance to make a real impact. Join us and help ensure our refuges remain safe, supportive spaces where people can begin their journey toward independence.
Interview Process
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values.
- Face‑to‑face interview: Interviews are value and competency‑based and will be held between 22nd and 25th June.
Equality, Diversity and Inclusion
Our service users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences that different people and communities bring to our organisation. We are a disability confident employer and are proud to be dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Information for Candidates
If your application is successful, you will be required to undergo pre‑employment checks before a formal offer of employment can be confirmed.
Qualifications and Experience
You will need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don’t have to tick all the boxes right away; the important thing is that you’re willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please mention this on your application. You will bring a strong foundation of skills, experience and personal qualities that enable you to thrive in a busy, people‑focused housing environment. You will have a good standard of general education or equivalent experience, strong written and verbal communication skills, and the confidence to use computer‑based systems to record work accurately. You will draw on your experience in housing settings, your understanding of safeguarding, and your knowledge of health and safety within supported accommodation. With solid IT skills, the ability to analyse financial information, and basic maintenance abilities, you will approach challenges with initiative, accountability and a commitment to high standards. Whether you already hold a CIH Level 3 qualification or are working towards it, you will be eager to continue developing professionally. You will be someone who works sensitively and respectfully with service users, building trust and maintaining dignity, choice and control at all times. Your strong interpersonal skills will help you form effective relationships with colleagues, contractors and external partners, while your excellent time management will support you to work independently across multiple sites. You will be self‑motivated, reliable and confident travelling between buildings, engaging with residents and contributing positively to a multidisciplinary team. Above all, you will be committed to equality, inclusion and delivering safe, high‑quality housing for those who need it most.
Location and Team
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for full‑time and part‑time Housing Coordinators to play a pivotal role in our Housing Service in Ealing and Brent.
Housing Coordinator - Ealing and Brent employer: Hestia
Hestia is an exceptional employer dedicated to creating a supportive and inclusive work environment where employees can thrive while making a meaningful impact in the lives of those affected by domestic abuse. With a strong commitment to professional development, Hestia offers opportunities for growth and learning, ensuring that every team member feels valued and empowered. Located in Ealing and Brent, our dynamic work culture fosters collaboration and community engagement, making it a rewarding place to contribute to safety, hope, and purpose.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Coordinator - Ealing and Brent
✨Tip Number 1
Get to know the organisation! Research Hestia's mission and values, and think about how your experiences align with their goals. This will help you stand out during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Prepare for the value and competency-based interviews by thinking of examples from your past experiences that demonstrate your skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the role and the company culture. They might share tips that could give you an edge in the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Hestia.
We think you need these skills to ace Housing Coordinator - Ealing and Brent
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how motivated you are to make a difference in the lives of those rebuilding after domestic abuse.
Tailor Your Experience:Make sure to highlight any relevant experience you have in housing or support services. We’re looking for candidates who can demonstrate their understanding of safeguarding and health and safety in similar environments.
Be Yourself:Don’t be afraid to share your personal journey or lived experiences that relate to the role. We value authenticity and want to know what makes you unique and how you can contribute to our mission.
Keep It Clear and Concise:While we love a good story, make sure your application is clear and to the point. Use straightforward language and structure your thoughts well so we can easily see why you’d be a great fit for the Housing Coordinator role.
How to prepare for a job interview at Hestia
✨Know Your Values
Before the interview, take some time to understand Hestia's core values and mission. Think about how your personal values align with theirs, especially around safety, hope, and purpose. Be ready to share examples of how you've demonstrated these values in your previous roles.
✨Showcase Your Experience
Prepare to discuss your experience in housing settings and any relevant qualifications, like the CIH Level 3. Highlight specific situations where you’ve successfully managed health and safety or built positive relationships with service users and external partners. Concrete examples will make your experience stand out.
✨Demonstrate Your People Skills
As a Housing Coordinator, you'll be working closely with residents and colleagues. Be prepared to talk about how you build trust and maintain dignity with service users. Share stories that showcase your strong interpersonal skills and your ability to work collaboratively in a team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. Consider asking about the challenges the team currently faces or how they measure success in their housing services. It’s a great way to demonstrate your enthusiasm and commitment.
