At a Glance
- Tasks: Support individuals in distress and lead engaging activities with compassion.
- Company: Join Hestia, a diverse and inclusive organisation making a real difference.
- Benefits: Flexible work pattern, supportive environment, and opportunities for personal growth.
- Other info: We value diversity and offer guaranteed interviews for applicants with disabilities.
- Why this job: Make a positive impact on vulnerable lives while developing your skills.
- Qualifications: Strong communication skills and a willingness to learn; experience in mental health is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Brent Cove MHCA service in Brent.
The main purpose of this role is to be a people-centred professional who can quickly build rapport and communicate effectively with clients in distress. You will stay calm during sensitive conversations, using strong crisis management and de-escalation skills to support individuals through challenging moments. You will lead engaging activities, work compassionately with vulnerable people and ideally bring experience in mental health or autism-related settings. You will apply safeguarding knowledge confidently, stay organised, balance support with administration, maintain accurate case notes and contribute positively within a team. You will uphold an inclusive, non-judgmental approach that respects diversity and promotes equality.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will be a people-focused communicator with strong interpersonal skills, able to build rapport quickly and create a supportive environment for clients in distress. You will remain calm and professional during challenging conversations, drawing on crisis management and de-escalation experience to guide individuals through high-stress moments. You will confidently lead engaging activities, bring knowledge of mental health settings or autism support, and demonstrate compassion, empathy and patience. You will provide non-judgmental care that promotes wellbeing, respect diversity and upholds dignity while supporting vulnerable people with sensitivity and professionalism.
Interview Steps
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have a face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Work Pattern: Ad Hoc (Not fixed work pattern, Bank Holiday inclusive in holiday allowance) Pool, Pool Worker Full Time Equivalent Salary: Various
Pool Worker - Brent Cove MHCA employer: Hestia
At Hestia, we pride ourselves on being an exceptional employer, dedicated to fostering a diverse and inclusive work environment where every employee can thrive. As a Pool Worker at our Brent Cove MHCA service, you will not only have the opportunity to make a meaningful impact in the lives of vulnerable individuals but also benefit from a supportive culture that values personal growth and development. We are committed to providing comprehensive training, reasonable adjustments for those with disabilities, and a clear pathway for career advancement, ensuring that you feel empowered and valued in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Pool Worker - Brent Cove MHCA
✨Tip Number 1
Get to know Hestia's values and mission inside out! When you’re chatting with the recruitment team, show them how your personal experiences align with their commitment to diversity and inclusion. It’s all about making that connection!
✨Tip Number 2
Practice your crisis management and de-escalation skills before the interview. Think of real-life examples where you’ve helped someone in distress. This will help you shine during those competency-based questions!
✨Tip Number 3
Don’t forget to highlight any relevant experience you have in mental health or autism-related settings. Even if it’s not extensive, showing your willingness to learn and grow in these areas can really impress the hiring manager.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of a community that values your unique background and experiences.
We think you need these skills to ace Pool Worker - Brent Cove MHCA
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how you connect with our mission and values, so share any relevant experiences that highlight your commitment to supporting vulnerable individuals.
Be Authentic:Don’t be afraid to show your true self in your application. If you have lived experience related to the areas we support, mention it! We value authenticity and want to know what makes you unique and how that can contribute to our team.
Highlight Relevant Skills:Make sure to emphasise your crisis management and de-escalation skills. We’re looking for someone who can stay calm under pressure, so give examples of how you've handled challenging situations in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Hestia
✨Know Your Values
Before the interview, take some time to understand Hestia's core values and mission. Think about how your personal values align with theirs, especially around inclusivity and support for vulnerable individuals. This will help you articulate why you're a great fit for the role.
✨Showcase Your People Skills
As a Pool Worker, you'll need to build rapport quickly with clients in distress. Prepare examples from your past experiences where you've successfully communicated and supported individuals during challenging times. Highlight your crisis management and de-escalation skills.
✨Engage with Empathy
During the interview, demonstrate your compassion and understanding of mental health or autism-related settings. Share any relevant experiences that showcase your ability to provide non-judgmental care and promote well-being, as this is crucial for the role.
✨Be Ready for Competency Questions
Expect competency-based questions that assess your skills and experiences. Prepare by thinking of specific situations where you've had to stay calm under pressure, lead activities, or manage sensitive conversations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
