Specialist DA Intervention Worker in City of Westminster

This Specialist Intervention Worker provides specialist interventions to women living in refuge with multiple needs who have experienced domestic abuse and/or sexual violence. They hold a caseload across a number of refuges, providing emotional and practical support and advocacy to the women accessing the refuge.

The role involves building strong partnerships with statutory and community organisations, including mental health services, substance misuse teams, housing providers, healthcare professionals and voluntary agencies, to ensure women can access the support they need to recover and thrive. The worker leads wellbeing-focused activities across refuge services, facilitates group programmes and community meetings, and supports women to engage with services, appointments and opportunities that promote confidence, independence and social inclusion.

Using Hestia's trauma-informed and psychologically informed approach, the worker provides personalised assessments, safety planning and strengths-based support for women with complex needs, delivers crisis interventions, and assists women to access therapeutic, financial and housing-related support and to develop move-on goals that enable long-term recovery and independence. Accurate case records are maintained, confidentiality and GDPR requirements are upheld, and the worker works closely with refuge teams to share knowledge and build confidence in supporting women with multiple support needs.

Key Qualifications and Experience

• Good standard of general education or equivalent experience
• Good written and verbal communication skills
• Willingness to actively engage in undertaking relevant personal development and training
• Experience of delivering high quality support to people with a range of needs and risks
• Experience of identifying and managing risk for victim/survivors of domestic abuse
• Good knowledge of welfare benefits, housing options and legislation related to statutory duty including the rights for survivors of domestic abuse in regard to housing in line with the Domestic Abuse Act 2021
• Knowledge of health and safety relevant within a refuge setting
• Knowledge and understanding of safeguarding issues and ability to address them appropriately
• Ability to undertake person-centred key working, support planning and risk assessments to maximise service users’ independence
• Understanding of the needs of women from diverse communities and the barriers to accessing support
• Commitment to equal opportunities and to promoting service users’ rights, privacy, dignity, choice and control
• Ability to liaise with external professionals to inform and develop service users’ support package
• Ability to travel across London and further afield when needed

Equal Opportunities, Diversity and Inclusion

We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences of different people and communities. We are a disability-confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for and provide reasonable adjustments during the selection and interview process, and throughout employment.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff to do the same. All staff are required to undertake internal and external safeguarding training throughout their employment with Hestia.

Now join us to play a pivotal role in our Domestic Abuse Services across London.