Waking Night Worker

We areHestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Nights Worker to play a pivotal role in our Coxley House RCH in Tower Hamlets.

Sounds great, what will I be doing?

In this role, the individual will ensure the safety and security of the building and service users during night hours through regular health and safety checks, CCTV monitoring, emergency alarm oversight, and building patrols. They will co-produce risk assessments, crisis plans, and support plans in collaboration with service users, their families, and professionals, delivering person-centred support that adapts to each individual\’s changing needs, strengths, and progress. The role involves supporting service users in achieving key outcomes across areas such as health and wellbeing, safety, economic stability, and community engagement. They will respond to crises, provide support during mental health relapses, and offer intensive assistance around substance misuse, focusing on harm reduction and safety. Additional responsibilities include caretaking and housing management tasks, conducting flat checks as needed, and completing cleaning duties as part of the nightly rota.

What do I need to bring with me?

You\’ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don\’t have to tickallthe boxes right away; the important thing is that you\’re willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here\’s what the team will be looking for

The ideal candidate will have proven experience supporting individuals with mental health and complex needs, with additional experience in working with people affected by substance misuse being desirable. They will have a strong understanding of recovery-focused approaches and co-production, as well as insight into the challenges faced by those with mental health issues. The role requires the ability to design and deliver engaging activities that help clients reduce anxiety, build confidence and self-esteem, and plan their own recovery journey. Candidates must be highly motivated to maintain consistent standards of care, even in unpredictable or challenging situations. A good working knowledge of relevant legislationsuch as welfare reform, the Care Act, and housing pathwaysis essential. The candidate should be confident in engaging clients in assessments and co-producing, recording, and reviewing support and safety plans. Proficiency in MS Office and case management systems is required, alongside an understanding of basic building safety and repairs. Excellent spoken and written English, the ability to work flexibly (including evenings, weekends, and bank holidays), and the capability to accurately complete financial transactions are also essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don\’t be alarmed if there are other stages in the process, it\’s all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

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