Senior Recovery Support Worker - North Cluster in Hull

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. The service you will work in, Nia House, consists of 3 services: Nia House, Coningham and Sulgrave in the North Cluster. We support people with enduring mental health crises aged 18+ who have housing and support needs. They may be leaving hospital, registered care, be homeless, threatened with homelessness or living in accommodation that is not meeting their identified needs. The services will also be used as a 'step up' or 'step down' from other supported accommodation, where appropriate.

As a Senior Recovery Support Worker at Hestia, you will play a crucial role in our Mental Health and Complex Needs service. You will:

• Empower a caseload of clients to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations, working in partnership with our subcontractors as required under the direction of the Team Leader.
• Clearly articulate the aims and objectives, pathway and service model to people using the service so they can fully participate in and co-produce their support.
• Empower service users to engage effectively in their liaisons with professionals within the community such as social work teams, housing providers, health professionals, JCP etc.
• Develop co-produced group activities, peer support networks and other community-based approaches to empowering service users to achieve their goals and aspirations and encourage service users to access these opportunities.
• Actively monitor the health, wellbeing, safety and security of the service and its users ensuring all concerns are followed up promptly and in line with procedures.
• Assist the manager to manage health and safety, repairs and maintenance of the premises.
• Collect rents and service charges, and manage arrears proactively by following policy, protocol and procedure to support residents in maintaining their tenancy and developing independent living skills.
• Provide support to the Manager to manage voids across the service.
• Empower service users to develop independent living skills as part of a planned move on process.

To excel in this role, you should possess:

• Good understanding of Health and Safety within an accommodation-based setting.
• Basic knowledge of housing management including maintenance & repairs.
• Ability to monitor and maintain the safety and security of supported housing service and report maintenance requirements appropriately.
• Experience of working with people with mental health needs.
• Knowledge and understanding of safeguarding issues and ability to address them appropriately.

We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences different people and communities bring to our organisation. Hestia is a disability confident employer, committed to the employment and career development of individuals with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for.