Community Outreach Coordinator

Community Outreach Coordinator

Norwich Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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Hestia Housing & Support

At a Glance

  • Tasks: Raise awareness of domestic abuse and strengthen community responses through workshops and outreach.
  • Company: Hestia empowers individuals to rebuild their lives, promoting equity and inclusion.
  • Benefits: Flexible working options, supportive team culture, and opportunities for personal growth.
  • Other info: Only female applicants are considered for this role due to the nature of the work.
  • Why this job: Make a real impact in your community while developing valuable skills and connections.
  • Qualifications: Experience in domestic abuse support or related fields; strong communication and organisational skills required.

The predicted salary is between 28800 - 43200 Β£ per year.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Outreach Coordinator to play a pivotal role in our Domestic Abuse and Sexual Violence Service in Newham.

Sounds great, what will I be doing?

This role is centred on raising awareness of domestic abuse and strengthening the capacity of local communities to respond effectively. It involves designing, delivering, and evaluating workshops across a variety of community settings, while also creating culturally sensitive and accessible information and resources. The postholder will contribute to campaigns and outreach activities, act as a key link between communities and support providers, and foster strong relationships with small, community-based services to encourage early intervention and referral opportunities.

Alongside this, the role includes supporting community groups through training, advice, and collaborative working, as well as maintaining accurate records of engagement and outcomes. The postholder will provide reports and representation to stakeholders, ensure all information is handled confidentially, and make effective use of property, equipment, and IT systems. Above all, they will be expected to act as a role model, embodying and promoting Hestia\’s values in all aspects of their work.

What do I need to bring with me?

You\’ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don\’t have to tick all the boxes right away; the important thing is that you\’re willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here\’s what the team will be looking for

To be considered for this role you will have previous experience in domestic abuse support or related fields. You will have evidence of being able to work effectively and be calm and resilient under pressure and come with excellent knowledge of the impact of domestic abuse and other gender-based violence, on survivors and their children – specifically multiple disadvantages. You will have the ability to develop and cultivate strong multiagency links. Experience working within safeguarding or support service setting is essential, as well as proven experience in community outreach, engagement, or domestic abuse related work. You will have a strong understanding of the dynamics of domestic abuse and its impacts on individuals and communities. You will also have experience of delivering workshops and training to community groups is required as well as previous experience of using computer-based systems to accurately record work.

You will be confident in working collaboratively with small, grassroot organisations. Self-motivated, organised, and able to work independently and as part of a team. You are highly developed with interpersonal, written and oral communication skills and have the ability to manage complex tasks in clearly defined time frames (including accurate records, reports, case notes and interpersonal communication). Excellent administrative and time management skills are essential for the role. An Understanding of the intersectionality of multiple disadvantage and trauma is essential and knowledge of local community services and networks.

Section 7(2) b & e of the Sex Discrimination Act 1975 apply to this position – (Only Female applicants Please)

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

  • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
  • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don\’t be alarmed if there are other stages in the process, it\’s all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Community Outreach Coordinator employer: Hestia Housing & Support

At Hestia, we pride ourselves on being an exceptional employer, dedicated to fostering a diverse and inclusive work environment where every team member can thrive. As a Community Outreach Coordinator in Newham, you will have the opportunity to make a meaningful impact in the lives of individuals affected by domestic abuse, while benefiting from a supportive culture that prioritises professional development and collaboration with local communities. Our commitment to employee growth, coupled with our status as a disability confident employer, ensures that you will be empowered to succeed and contribute to our mission of rebuilding lives.
Hestia Housing & Support

Contact Detail:

Hestia Housing & Support Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Community Outreach Coordinator

✨Tip Number 1

Familiarise yourself with Hestia's core values and mission. During your conversations, whether in the shortlisting call or face-to-face interview, make sure to highlight how your personal values align with theirs. This will show that you're not just looking for a job, but are genuinely invested in their cause.

✨Tip Number 2

Prepare specific examples from your past experiences that demonstrate your ability to work under pressure and manage complex tasks. Think about situations where you successfully delivered workshops or engaged with community groups, as these will be key talking points during your interviews.

✨Tip Number 3

Network with professionals in the domestic abuse support field. Attend local events or online forums related to community outreach and domestic violence. Building connections can provide you with insights and potentially even referrals that could strengthen your application.

✨Tip Number 4

Research local community services and networks in Newham. Being knowledgeable about the resources available in the area will not only help you in the role but will also impress the hiring team during your interviews, showing that you are proactive and well-prepared.

We think you need these skills to ace Community Outreach Coordinator

Experience in domestic abuse support or related fields
Knowledge of the impact of domestic abuse and gender-based violence
Ability to develop multi-agency links
Experience in community outreach and engagement
Understanding of safeguarding practices
Experience in delivering workshops and training
Proficiency in using computer-based systems for record-keeping
Strong interpersonal communication skills
Excellent written and oral communication skills
Organisational and time management skills
Self-motivated and able to work independently
Ability to manage complex tasks within defined time frames
Understanding of intersectionality of multiple disadvantages and trauma
Knowledge of local community services and networks

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Community Outreach Coordinator at Hestia. Familiarise yourself with their mission and values, especially regarding domestic abuse and community engagement.

Highlight Relevant Experience: In your application, emphasise any previous experience in domestic abuse support or community outreach. Be specific about your roles and how they relate to the skills required for this position.

Showcase Your Skills: Clearly demonstrate your interpersonal, communication, and organisational skills in your CV and cover letter. Provide examples of how you've managed complex tasks and worked collaboratively with community groups.

Personal Touch: If you have lived experience related to the areas Hestia supports, don't hesitate to mention it in your application. This can provide valuable context and show your commitment to the role.

How to prepare for a job interview at Hestia Housing & Support

✨Understand Hestia's Values

Before your interview, take some time to familiarise yourself with Hestia's core values and mission. Be prepared to discuss how your personal values align with theirs, especially in relation to diversity, equity, and inclusion.

✨Showcase Relevant Experience

Highlight your previous experience in domestic abuse support or community outreach. Be ready to provide specific examples of how you've successfully engaged with communities and delivered workshops, as this will demonstrate your capability for the role.

✨Prepare for Value-Based Questions

Since the interviews are value and competency-based, think about scenarios where you've exemplified resilience, teamwork, and effective communication. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Demonstrate Your Knowledge

Be prepared to discuss the dynamics of domestic abuse and its impact on individuals and communities. Showing a strong understanding of these issues will reflect your commitment to the role and the people you will be supporting.

Community Outreach Coordinator
Hestia Housing & Support
Location: Norwich
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