At a Glance
- Tasks: Empower clients to achieve independence and manage their health and wellbeing.
- Company: Join Hestia, a diverse and inclusive organisation making a real difference.
- Benefits: Gain valuable experience, training, and the chance to make an impact in people's lives.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Be part of a mission-driven team that supports individuals in rebuilding their lives.
- Qualifications: Willingness to learn, understanding of health and safety, and experience with mental health support.
The predicted salary is between 22000 - 26000 £ per year.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Fulham.
Sounds great, what will I be doing?
This role involves empowering clients to manage their health, wellbeing, and independence by identifying strengths and achieving goals in partnership with subcontractors. You'll support their engagement with community professionals, clearly explain service pathways, and co-produce group activities and peer networks. Responsibilities include promoting client safety and participation, maintaining accurate records, and ensuring confidentiality. You'll assist with tenancy management, including rent collection, arrears, and voids, while helping clients build independent living skills. Working flexibly within the team, you'll also support health and safety, property maintenance, budgeting, and efficient use of resources under the Team Leader's direction.
What do I need to bring with me?
You’ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don’t have to tick all the boxes right away; the important thing is that you’re willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring a good understanding of health and safety within an accommodation-based setting, with the ability to monitor and maintain the safety and security of a supported housing service and report maintenance issues appropriately. You will have experience supporting individuals with mental health needs, alongside a basic knowledge of housing management, including maintenance and repairs. Strong literacy, numeracy, and IT skills are essential, enabling you to produce clear written communication and maintain accurate records. You will also demonstrate a solid understanding of safeguarding and the ability to respond to concerns appropriately.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Support Worker employer: Hestia Housing and Support
Hestia is an exceptional employer dedicated to making a meaningful impact in the lives of individuals facing domestic abuse. Located in Hackney, we foster a supportive and inclusive work culture that prioritises employee growth through training and development opportunities. Our commitment to diversity, alongside our focus on co-production and empowerment, ensures that every team member can contribute to our mission while feeling valued and supported.
Contact Details:
Hestia Housing and Support Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker
✨Tip Number 1
Get to know Hestia and their mission! Research the organisation's values and services so you can show how your experience aligns with their goals during the interview. This will help you stand out as a candidate who truly understands what they’re about.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to supporting individuals with complex needs. Use real-life examples to demonstrate your skills and experiences, and don’t forget to highlight any lived experiences that relate to the role!
✨Tip Number 3
Be ready to discuss your understanding of health and safety in accommodation settings. Prepare to explain how you would ensure client safety and security, as well as how you’d handle maintenance issues. This shows you’re proactive and knowledgeable!
✨Tip Number 4
Don’t hesitate to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for supporting others shine through. We want to see how much you care about making a difference in people's lives, so share any relevant experiences or motivations that drive you.
Be Clear and Concise:Make sure your written application is easy to read and straight to the point. Use clear language and avoid jargon. We appreciate well-structured applications that highlight your skills and experiences without unnecessary fluff.
Highlight Relevant Experience:Don’t forget to mention any experience you have that relates to the role, especially in supporting individuals with mental health needs or housing management. If you have lived experience, feel free to include that too – it can really set you apart!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at Hestia Housing and Support
✨Know Your Values
Before the interview, take some time to understand Hestia's core values and mission. Be ready to discuss how your personal values align with theirs, especially around empowerment and inclusivity. This will show that you’re not just a good fit for the role, but also for the organisation.
✨Showcase Your Experience
Prepare specific examples from your past experiences that demonstrate your ability to support individuals with complex needs. Whether it’s through previous work or lived experience, be ready to share stories that highlight your skills in promoting independence and managing health and safety.
✨Understand the Role
Familiarise yourself with the responsibilities of a Support Worker at Hestia. Think about how you can contribute to client safety, participation, and independent living skills. Being able to articulate how you would approach these tasks will impress the hiring manager.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
