At a Glance
- Tasks: Manage referrals, provide support, and deliver awareness workshops in the community.
- Company: Join Hestia, a mission-driven organisation dedicated to empowering individuals.
- Benefits: Hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Embrace a diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real difference in the lives of those affected by domestic abuse.
- Qualifications: Experience in domestic abuse support and strong administrative skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence.
Right now, we are looking for an Administrator to play a pivotal role in our Domestic Abuse and Sexual Violence Service in Newham.
Newham Domestic and Sexual Violence Support Service is a community-based integrated service providing support to individuals who have experienced domestic and/or sexual violence including Domestic Abuse, Sexual Violence, Forced Marriage, Honour Based Violence, Female Genital Mutilation and Sex Workers. The services are being provided in a variety of ways including through Casework, IDSVA, and MARAC.
We will be working closely with key partner agencies within the Newham Borough to provide holistic support to all individuals who have or are experiencing domestic and/or sexual violence and to improve awareness within the community of domestic and sexual violence and the support that is available for victims.
In this vital role, you will:
- Manage incoming referrals
- Liaise with partner agencies
- Provide compassionate short-term support via our phone line
- Ensure accurate case management across our systems
- Deliver domestic abuse awareness workshops
- Develop culturally sensitive resources
- Build strong relationships with local community organisations to improve early intervention pathways
Working closely with colleagues, you'll help ensure every client receives a safe, respectful, and effective service, while upholding Hestia's values, confidentiality standards, and commitment to inclusive practice. This is a hybrid role, with two days working from home, one day based in a co-working location in Newham, and two days spent delivering community-based work across Newham.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will have a solid background in domestic abuse support, safeguarding, or related community-based services, with experience handling highly sensitive information, offering advice to survivors, and working across multi-agency domestic abuse teams. A deep understanding of the dynamics and impact of domestic abuse, gender-based violence, multiple disadvantage, and trauma is essential, alongside knowledge of local community services and networks.
The ideal candidate will bring strong administrative experience, including accurate data entry, confident use of MS Office, and the ability to manage complex tasks within tight timeframes. You will be calm, resilient, and able to manage challenging situations, while maintaining excellent communication, interpersonal, and organisational skills.
Experience delivering workshops or training, engaging grassroots organisations, and building strong multi-agency partnerships is highly desirable, as is familiarity with MARAC processes. Self-motivation, the ability to work both independently and collaboratively, and a commitment to inclusive, culturally sensitive practice are key to success in this role.
Female applicants only please - Section 7(2) b
Administrator- Domestic Abuse employer: Hestia Housing and Support
At Hestia, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our inclusive work culture fosters personal and professional growth, offering employees opportunities to develop their skills while working collaboratively to support individuals affected by domestic abuse and sexual violence. With a hybrid working model in Newham, we provide a supportive environment that values lived experiences and encourages continuous learning, making Hestia a rewarding place to build a career in social care.
Contact Details:
Hestia Housing and Support Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrator- Domestic Abuse
✨Tip Number 1
Network like a pro! Reach out to people in the domestic abuse support sector, attend relevant events, and connect with organisations like Hestia. Building relationships can open doors and give you insider info on job opportunities.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, share why you're passionate about supporting survivors of domestic abuse. Your genuine interest can set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of local services and community networks. Being able to discuss these confidently will show that you’re not just a fit for the role, but also for Hestia’s mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Administrator- Domestic Abuse
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for supporting individuals affected by domestic abuse shine through. We want to see your commitment to making a difference and how you align with Hestia's mission and values.
Be Specific About Your Experience:Make sure to highlight your relevant experience in domestic abuse support or community services. We love it when applicants provide specific examples of how they've handled sensitive situations or worked with multi-agency teams.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us that you've done your homework and are genuinely interested in the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Hestia Housing and Support
✨Know Your Stuff
Make sure you understand the core values and mission of Hestia. Familiarise yourself with the dynamics of domestic abuse and the specific services they provide. This will help you demonstrate your passion for the role and how you can contribute to their mission.
✨Showcase Your Experience
Be ready to discuss your background in domestic abuse support or related community services. Prepare examples of how you've handled sensitive information and worked within multi-agency teams. Highlight any lived experiences that relate to the role, as this can be a powerful asset.
✨Demonstrate Your Skills
Since strong administrative skills are crucial, practice talking about your experience with data entry and using MS Office. Think of specific instances where you managed complex tasks under tight deadlines, showcasing your organisational abilities.
✨Engage with the Community
Prepare to discuss how you've built relationships with local organisations or delivered workshops in the past. Show your understanding of the importance of community engagement in supporting survivors and improving awareness of domestic violence.
