At a Glance
- Tasks: Conduct audits and compliance checks to ensure high-quality care.
- Company: Join a values-driven organisation dedicated to making a difference.
- Benefits: Enjoy 6 weeks holiday, competitive salary, and ongoing training.
- Other info: Flexible travel across services and a commitment to inclusion.
- Why this job: Your attention to detail can change lives for adults with learning disabilities.
- Qualifications: Experience in quality assurance and strong analytical skills required.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
We are seeking a dedicated Quality Compliance Officer to play a pivotal role in driving excellent quality, regulatory compliance, and improved outcomes for adults with learning disabilities and autism. Working under the strategic direction of the Head of Safeguarding, Quality and Governance, you will undertake essential service reviews and thematic audits across our sites. Your primary focus is to ensure our services consistently meet statutory requirements, Care Quality Commission regulations, and internal best practice guidance.
In this role, you will conduct proportionate, fair, and evidence-based compliance audits aligned with our internal quality frameworks. You will routinely assess and analyse information from a range of sources to effectively identify trends, manage risks, and pinpoint areas for development. Engagement is central to this position, requiring you to work closely with a variety of stakeholders, including family members and commissioners, to collect robust evidence as part of the audit process. You will ensure that all judgements made are evidence-based and informed by the analysis of a broad range of information sources.
Communication and accountability are vital as you report directly to the Quality and Compliance Lead on progress and outcomes from audits, while swiftly escalating areas of risk as required. You will prepare, deliver, and report in an effective and focused manner to ensure that feedback to key stakeholders details clear audit findings and required actions. Furthermore, you will use evidence of practice to support the development and maintenance of relevant policies and procedures across the organisation. You will also attend and contribute to all relevant meetings, and when directed, become involved in reviewing formal complaints and serious incidents using best practice methods. Above all, you will ensure that the people we support are placed at the heart of service delivery and that all desired outcomes perfectly align with Hesley Group values.
About You
The ideal candidate brings a strong foundation in adult social care along with a deep understanding of CQC regulations and statutory compliance frameworks. You are an analytical thinker who enjoys digging into data from multiple sources to identify trends, mitigate risks, and spot areas for service development. Your exceptional communication skills allow you to write clear, focused reports and confidently present evidence-based findings to key stakeholders. Most importantly, you are a values-driven professional who naturally puts the people we support at the heart of everything you do, maintaining a passionate commitment to improving outcomes for adults with learning disabilities and autism.
Essential:
- Knowledge of relevant legislation and Regulatory Standards.
- Knowledge and understanding in respect of current adult protection, process and responsibilities.
- Knowledge and understanding of current best practice in social care for adults and children,
- particularly those with a learning disability and autism.
- Understanding of quality assurance process and systems relevant to risk, practice and quality.
- Ability to analyse and assess levels of compliance, and maintain effective systems to support the organisation in continuous improvement
Desirable:
- Experience of contributing to, devising, implementing and reviewing policies and procedures.
- Experience of the design or delivery and preparation of management information.
Qualifications:
- Level 3 Qualification relevant to adults or willingness to undertake appropriate training.
- GCSE or equivalent standard in Maths and English (Level 4 or above).
About Us
This is an exciting time to join Hesley Group as we develop and grow the organisation and embed a culture of excellence across all services and support functions.
Benefits of working for us:
- 8 weeks holidays (inc bank holidays)
- Ongoing free mandatory and development training days
- Regular promotion opportunities
- Salary Sacrifice Pension scheme
- Cycle to work Scheme
- Access to various discounts at a range of different retailers
- Refer a friend scheme – earn a referral bonus for recommending successful new starters with us
- Free parking
Our Commitment to Inclusion
We celebrate diversity and are committed to creating an inclusive culture where everyone feels valued. We welcome applications from all backgrounds and communities because we know that different perspectives make us stronger. Hesley Group are proud to be a Living Wage Employer, ensuring every one of our colleagues is paid at least the real living wage, reflecting the true cost of living. It’s our commitment to fairness, a recognition of skill and a heartfelt thank you to the incredible people who make what we do possible.
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Quality and Compliance Officer in Doncaster employer: Hesleygroup
Hesley Group is an exceptional employer, offering a supportive work environment where your contributions to health and safety are valued and impactful. With benefits like 6 weeks of holiday, ongoing training, and regular promotion opportunities, you will thrive in a culture that prioritises employee growth and well-being. Located in a diverse community, we celebrate inclusion and ensure every team member is compensated fairly, making it a rewarding place to build your career in health and safety.
StudySmarter Expert Advice🤫
We think this is how you could land Quality and Compliance Officer in Doncaster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their commitment to quality and compliance, and think of examples from your experience that align with their mission. This will show them you're genuinely interested!
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your attention to detail and how it can make a difference in the role. Confidence is key, so get comfortable talking about your strengths!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Quality and Compliance Officer in Doncaster
Some tips for your application 🫡
Show Your Passion for Quality:When writing your application, let your passion for quality and compliance shine through. Share specific examples of how you've contributed to quality assurance in the past, and why it matters to you. We want to see that you care about making a difference!
Be Detail-Oriented:Just like the role requires, your application should reflect your attention to detail. Make sure to proofread your CV and cover letter for any typos or errors. A well-structured application shows us that you can produce clear reports and insights, just like you'll be doing in the job.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to highlight your relevant experience in quality assurance and compliance. Mention your knowledge of CQC Fundamental Standards and how you’ve applied them in previous roles. This will help us see you as a perfect fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our values-driven organisation!
How to prepare for a job interview at Hesleygroup
✨Know Your Standards
Familiarise yourself with the CQC Fundamental Standards and safeguarding principles before the interview. This knowledge will not only show your commitment to quality and compliance but also demonstrate that you understand the core values of the organisation.
✨Showcase Your Attention to Detail
Prepare examples from your past experiences where your attention to detail made a significant impact. Whether it was through audits, compliance checks, or data analysis, having specific instances ready will highlight your suitability for the role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves producing reports and collaborating with various teams, showcasing your communication skills during the interview will be crucial in building trust with the interviewers.
✨Emphasise Continuous Improvement
Be ready to discuss how you’ve contributed to continuous improvement in previous roles. Share insights on how you identified gaps and implemented changes, as this aligns perfectly with the mission of supporting high-quality care and fostering a culture of excellence.
