We are seeking a dedicated Quality Compliance Officer to play a pivotal role in driving excellent quality, regulatory compliance, and improved outcomes for adults with learning disabilities and autism. Working under the strategic direction of the Head of Safeguarding, Quality and Governance, you will undertake essential service reviews and thematic audits across our sites. Your primary focus is to ensure our services consistently meet statutory requirements, Care Quality Commission regulations, and internal best practice guidance. In this role, you will conduct proportionate, fair, and evidence-based compliance audits aligned with our internal quality frameworks. You will routinely assess and analyse information from a range of sources to effectively identify trends, manage risks, and pinpoint areas for development. Engagement is central to this position, requiring you to work closely with a variety of stakeholders, including family members and commissioners, to collect robust evidence as part of the audit process. You will ensure that all judgements made are evidence-based and informed by the analysis of a broad range of information sources. Communication and accountability are vital as you report directly to the Quality and Compliance Lead on progress and outcomes from audits, while swiftly escalating areas of risk as required. You will prepare, deliver, and report in an effective and focused manner to ensure that feedback to key stakeholders details clear audit findings and required actions. Furthermore, you will use evidence of practice to support the development and maintenance of relevant policies and procedures across the organisation. You will also attend and contribute to all relevant meetings, and when directed, become involved in reviewing formal complaints and serious incidents using best practice methods. Above all, you will ensure that the people we support are placed at the heart of service delivery and that all desired outcomes perfectly align with Hesley Group values. ---
Quality Assurance Manager (Hiring Immediately) employer: Hesley Group
At Hesley Group, we pride ourselves on being an exceptional employer dedicated to delivering outstanding care and support. Our inclusive work culture fosters personal and professional growth, offering extensive training, regular promotion opportunities, and a commitment to fair pay as a Living Wage Employer. Located in Doncaster, we provide a supportive environment where you can make a meaningful impact in the lives of adults with learning disabilities while enjoying generous benefits like 8 weeks of holiday and access to various discounts.
