At a Glance
- Tasks: Lead and develop teams to provide outstanding support for adults with learning disabilities.
- Company: Join Hesley Group, a people-first organisation dedicated to excellence in social care.
- Benefits: Enjoy 6 weeks holiday, ongoing training, and access to discounts and pension schemes.
- Other info: Dynamic role with opportunities for growth and a supportive team environment.
- Why this job: Make a real difference in people's lives while advancing your leadership career.
- Qualifications: Experience in adult social care and strong leadership skills are essential.
The predicted salary is between 36000 - 44000 £ per year.
We're seeking an exceptional Community Support Manager with strong leadership skills, a passion for delivering outstanding support, and the drive to help shape the future of community-based adult social care. This is an exciting new role created as we increase the size and scope of our specialist provision. This is more than a management role; it's an opportunity to lead and develop teams, promote independence, and make a lasting difference to the lives of the people we support every day. At Hesley Group, we put people first. We are committed to being the best we can be, setting high standards and striving for excellence in everything we do, ensuring the people we support receive the highest quality care and support.
Your Role
As a Community Support Manager, you will play a key leadership role in the operational delivery of Supported Living services for adults with learning disabilities and complex support needs. Reporting to the Registered Manager, you will provide day-to-day leadership and oversight across a defined locality, ensuring services are safe, person-centred, effective and fully compliant with regulatory and contractual requirements. You will be responsible for supervising and developing Assistant Community Support Managers, supporting teams to deliver outstanding outcomes, and ensuring people are empowered to live independently, exercise choice and control, and achieve their personal goals. The role also involves overseeing quality assurance, safeguarding, health and safety, staffing, budgets, service performance and continuous improvement activities, while building positive relationships with families, commissioners, health professionals and other stakeholders.
About You
The successful candidate will have substantial leadership experience within health and social care, ideally within Supported Living services supporting adults with learning disabilities, autism and specialist needs. You will be a visible and values-led leader who can motivate teams, drive quality improvement and maintain high standards of care and support. You will be confident in coaching and developing others, managing service performance, conducting audits, and ensuring compliance with relevant legislation, regulations and organisational standards. A strong understanding of person-centred support, safeguarding, the Mental Capacity Act and positive behavioural approaches is essential.
Essential Experience, Knowledge and Qualifications
- Significant management or supervisory experience within adult social care services.
- Experience supporting adults with learning disabilities and specialist needs.
- Experience of leading, developing and performance managing teams.
- Strong understanding of safeguarding, risk management and regulatory compliance.
- Experience of quality assurance, auditing and service improvement activities.
- Knowledge of the Mental Capacity Act, person-centred planning and relevant care standards.
- Ability to build effective relationships with people we support, families, commissioners and professionals.
- Experience of managing resources, staffing and budgets effectively.
- Diploma Level 4 in Health and Social Care (or equivalent) and willingness to work towards Level 5 if not already achieved.
- Full UK driving licence and willingness to travel across services as required.
About Us
You'll join an organisation committed to quality, continuous improvement and supporting people to achieve the best possible outcomes. You'll have the opportunity to influence service development, develop your leadership career, and work alongside passionate colleagues who share our values and commitment to excellence. This role will also participate in the on-call rota and deputise for the Registered Manager when required.
6 weeks holidays (inc bank holidays), ongoing free mandatory and development training days, regular promotion opportunities, salary sacrifice pension scheme, cycle to work scheme, access to various discounts at a range of different retailers, refer a friend scheme – earn a referral bonus for recommending successful new starters with us, free parking.
Community Support Manager - Supported Living in Doncaster employer: Hesley Group
At Hesley Group, we pride ourselves on being an exceptional employer dedicated to delivering outstanding care and support. Our inclusive work culture fosters personal and professional growth, offering extensive training, regular promotion opportunities, and a commitment to fair pay as a Living Wage Employer. Located in Doncaster, we provide a supportive environment where you can make a meaningful impact in the lives of adults with learning disabilities while enjoying generous benefits like 8 weeks of holiday and access to various discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Community Support Manager - Supported Living in Doncaster
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Hesley Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Hesley Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Hesley Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Hesley Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Community Support Manager - Supported Living in Doncaster
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Hesley Group:Before hitting send, make sure to tailor your application specifically to Hesley Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Hesley Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
