General Manager - Large Busy Gastro Pub with Rooms
General Manager – Multi-faceted Premium Food Pub with bedrooms
Newcastle Upon Tyne/Sunderland area
An exciting opportunity has arisen for an experienced and passionate General Manager to take the reins of a stunning high volume multi-faceted food-led pub with numerous bedrooms in a beautiful part of the North East
Part of a successful and expanding hospitality business, this high-profile role offers the chance to make a real impact, leading an established team and delivering exceptional guest experiences in a thriving operation known for its quality food, welcoming atmosphere and strong reputation.
Set within an attractive destination location popular with tourists and locals alike, the business enjoys year-round trade and presents an outstanding opportunity alongside a rewarding career.
The Role
As General Manager, you'll bring energy, personality and a genuine passion for hospitality, leading from the front and ensuring every guest receives an exceptional experience.
You'll take full responsibility for both the operational and commercial performance of the business while developing and inspiring your team to achieve their full potential.
Key responsibilities include:
- Full accountability for sales, labour control, costs and P&L performance.
- Leading a busy, quality-driven operation and maintaining exceptional standards throughout.
- Recruiting, developing and mentoring a strong and engaged team.
- Creating a culture built around outstanding hospitality and team development.
- Delivering memorable guest experiences.
- Maintaining strong controls and ensuring company procedures are consistently followed.
- Leading with confidence and professionalism in a busy environment.
- Building and retaining a successful team within a location that can experience seasonal trading patterns.
About You
We're looking for a hands-on General Manager with a passion for great food, drink and hospitality & who has a strong commercial track record of driving sales & revenue in a busy environment with a focus on exceptional service & a great uest experience.
You will ideally have:
- Previous General Manager experience within a very high-volume, quality-led hospitality business.
- A proven track record of leading, motivating and developing successful teams.
- Strong commercial acumen with experience managing budgets, labour costs and P&Ls.
- Excellent organisational skills and the ability to remain calm under pressure.
- Experience recruiting and retaining talent within a destination or seasonal business.
- Bedroom experience would be preferable though not essential.
- A personal licence would be advantageous.
Salary & Benefits
- Excellent salary depending on experience.
- Attractive performance-related bonus scheme.
- Share of tronc and tips.
- Long-term career progression with a growing and ambitious hospitality operator.
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General Manager - Large Busy Gastro Pub with Rooms in Newcastle upon Tyne employer: Hesketh James
As a Hotel Sales & Marketing Manager, you will thrive in a dynamic and supportive work environment that values creativity and innovation. Our company offers competitive pay, flexible part-time hours, and opportunities for professional growth within the hospitality industry, all while being part of a vibrant team dedicated to delivering exceptional guest experiences.
