At a Glance
- Tasks: Lead a stunning gastro pub, ensuring exceptional guest experiences and managing a talented team.
- Company: Join a growing group known for quality food and warm hospitality in beautiful North Wales.
- Benefits: Earn up to £55,000, enjoy live-in accommodation, bonuses, and generous discounts.
- Other info: Great opportunities for career development in a supportive environment.
- Why this job: Combine career growth with an amazing lifestyle in one of the UK's most picturesque locations.
- Qualifications: Experience in hospitality management and a passion for food and guest satisfaction.
The predicted salary is between 35000 - 40000 £ per year.
An exciting opportunity has arisen for an experienced and passionate General Manager to lead a beautiful gastro pub with rooms in one of the most picturesque locations in North Wales. Situated on the edge of Snowdonia National Park, close to the Conwy Valley and the charming market town of Llanrwst, this is a fantastic lifestyle opportunity for an ambitious hospitality professional looking to combine career progression with an exceptional quality of life.
Part of a very successful growing group with quality hospitality operations, the business is renowned for its great service, quality food, excellent ales and warm, welcoming atmosphere. With beautiful surroundings and easy access to some of the country's most spectacular walking and outdoor adventure destinations, this is a highly popular destination for both visitors and locals alike.
The Role
As General Manager, you'll bring energy, enthusiasm and a genuine passion for food and hospitality. You'll lead from the front, creating amazing guest experiences & quality service standards while ensuring the commercial success of the business. Managing a talented team, you will inspire, motivate and develop your people, creating an environment where everyone feels supported and has the opportunity to grow and thrive.
- Full accountability for the operational and financial performance of the business.
- Managing budgets, labour costs, P&L performance and overall cost control.
- Driving exceptional standards of food, drink and service across the operation.
- Leading, coaching and developing the team to deliver consistently outstanding guest experiences.
- Recruiting, mentoring and nurturing your team to grow & develop their careers.
- Reviewing and implementing procedures to ensure the smooth and efficient running of the business.
- Ensuring guest satisfaction is a real focus & guests receive the highest standards of service at all times.
- Recruit a great team within a stunning, but sometimes challenging countryside & seasonal location.
- Leading by example and maintaining calm professionalism in a fast-paced environment, balancing multiple priorities while delivering results.
About You
We're looking for a strong and inspirational leader with a genuine passion for hospitality & a real love of food, drink & guest satisfaction and a proven track record within quality food-led operations. You will ideally have:
- Previous experience as a General Manager or Senior Manager within a busy gastro pub, restaurant or food-led hotel environment.
- A real passion for great food, quality drinks and exceptional hospitality.
- Strong commercial awareness and experience managing budgets, labour costs and P&L accounts.
- The ability to lead, motivate and develop high-performing teams.
- Excellent organisational and multitasking skills, with the ability to remain calm under pressure.
- A hands‑on approach and a desire to create memorable experiences for every guest.
Why Join?
This successful still growing company that genuinely invests in its people and offers an excellent package, including:
- Salary up to 55,000 depending on experience.
- Attractive bonus scheme.
- Share of tronc and tips.
- Beautiful live-in accommodation, if required.
- Generous discounts across the group.
- Excellent opportunities for career development and progression.
- The chance to work in one of the UK's most stunning locations.
This is much more than a General Manager position; it's a chance to build a rewarding career while enjoying the unique lifestyle that North Wales and Snowdonia have to offer. If you're passionate about food and hospitality, thrive on leading great teams and take pride in delivering exceptional guest experiences, we'd love to hear from you.
General Manager in Llanrwst employer: Hesketh James
Join a thriving gastro pub operation in the breathtaking surroundings of Llanrwst, where your passion for hospitality will be nurtured and rewarded. With a commitment to employee growth, competitive salary, and live-in accommodation, this role offers an exceptional work-life balance in one of the UK's most picturesque locations. Be part of a supportive team that values quality service and provides ample opportunities for career progression while enjoying the stunning landscapes of Snowdonia National Park.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Llanrwst
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hesketh James. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hesketh James
Don't be shy about reaching out to Hesketh James directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Llanrwst
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hesketh James and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hesketh James
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
