General Manager in Llanrwst

An exciting opportunity has arisen for an experienced and passionate General Manager to lead a beautiful gastro pub with rooms in one of the most picturesque locations in North Wales. Situated on the edge of Snowdonia National Park, close to the Conwy Valley and the charming market town of Llanrwst, this is a fantastic lifestyle opportunity for an ambitious hospitality professional looking to combine career progression with an exceptional quality of life.

Part of a very successful growing group with quality hospitality operations, the business is renowned for its great service, quality food, excellent ales and warm, welcoming atmosphere. With beautiful surroundings and easy access to some of the country's most spectacular walking and outdoor adventure destinations, this is a highly popular destination for both visitors and locals alike.

The Role

As General Manager, you'll bring energy, enthusiasm and a genuine passion for food and hospitality. You'll lead from the front, creating amazing guest experiences & quality service standards while ensuring the commercial success of the business.

Managing a talented team, you will inspire, motivate and develop your people, creating an environment where everyone feels supported and has the opportunity to grow and thrive.

Key responsibilities include:

• Full accountability for the operational and financial performance of the business.
• Managing budgets, labour costs, P&L performance and overall cost control.
• Driving exceptional standards of food, drink and service across the operation.
• Leading, coaching and developing the team to deliver consistently outstanding guest experiences.
• Recruiting, mentoring and nurturing your team to grow & develop their careers.
• Reviewing and implementing procedures to ensure the smooth and efficient running of the business.
• Ensuring guest satisfaction is a real focus & guests receive the highest standards of service at all times.
• Recruit a great team within a stunning, but sometimes challenging countryside & seasonal location.
• Leading by example and maintaining calm professionalism in a fast-paced environment, balancing multiple priorities while delivering results.

About You

We're looking for a strong and inspirational leader with a genuine passion for hospitality & a real love of food, drink & guest satisfaction and a proven track record within quality food-led operations.

You will ideally have:

• Previous experience as a General Manager or Senior Manager within a busy gastro pub, restaurant or food-led hotel environment.
• A real passion for great food, quality drinks and exceptional hospitality.
• Strong commercial awareness and experience managing budgets, labour costs and P&L accounts.
• The ability to lead, motivate and develop high-performing teams.
• Excellent organisational and multitasking skills, with the ability to remain calm under pressure.
• A hands-on approach and a desire to create memorable experiences for every guest.

Why Join?

This successful still growing company that genuinely invests in its people and offers an excellent package, including:

• Salary up to £55,000 depending on experience.
• Attractive bonus scheme.
• Share of tronc and tips.
• Beautiful live-in accommodation, if required.
• Generous discounts across the group.
• Excellent opportunities for career development and progression.
• The chance to work in one of the UK's most stunning locations.

This is much more than a General Manager position; it's a chance to build a rewarding career while enjoying the unique lifestyle that North Wales and Snowdonia have to offer.

If you're passionate about food and hospitality, thrive on leading great teams and take pride in delivering exceptional guest experiences, we'd love to hear from you. Please apply with your CV in Word format for a confidential discussion.