At a Glance
- Tasks: Lead a vibrant gastro pub, ensuring exceptional guest experiences and team development.
- Company: Join an award-winning pub company in the stunning Lake District.
- Benefits: Earn up to £60,000 plus bonuses, live-in accommodation, and generous discounts.
- Other info: Dynamic environment with opportunities for personal and professional development.
- Why this job: Combine your passion for hospitality with a beautiful location and career growth.
- Qualifications: Two years' experience in high-volume hospitality and strong leadership skills.
An exceptional opportunity has arisen for an experienced and passionate General Manager to lead a beautiful gastro pub in the heart of Ambleside. Situated in one of the Lake District's most vibrant and picturesque locations, this is your chance to combine an outstanding hospitality career with an enviable quality of life.
Part of an award-winning pub company, this high-profile role offers the opportunity to make a genuine impact, leading a talented team and delivering memorable guest experiences in a thriving, food-led business renowned for its warm welcome, quality ales and delicious, freshly prepared food. Popular with walkers, outdoor enthusiasts and visitors drawn to the natural beauty of the Lake District, the business enjoys a fantastic location with easy access to Ambleside's shops, restaurants and local attractions.
You will take full responsibility for the operational and commercial success of the operation while playing a key role within the wider leadership team.
The Role
As General Manager, you'll bring energy, enthusiasm and a genuine passion for hospitality, leading from the front and ensuring every guest feels valued and exceptionally well looked after. Working alongside your Operations Manager, you will oversee and develop your team, creating a supportive environment where individuals can thrive and develop.
Key responsibilities include:
- Full accountability for the financial performance of the business, including planning, budgeting, labour management, cost control and P&Ls.
- Leading a busy, high-volume operation and ensuring consistently outstanding food, drink and service standards.
- Building, coaching and mentoring your team to success, recruiting, training and developing talent with a culture of growth and engagement.
- Delivering exceptional guest experiences at all times, including busy periods & seasonal peaks.
- Reviewing and implementing business procedures and maintaining control of company expenditure and operational processes.
- Leading by example and maintaining calm professionalism in a fast-paced environment, balancing multiple priorities while keeping guest satisfaction at the heart of everything you do.
- The ability to recruit a strong team in a challenging location with seasonal trends.
About You
We're looking for a hands-on and commercially minded leader who thrives in a dynamic environment and has a genuine love of great food, drink and hospitality. You will ideally have:
- A minimum of two years' experience managing a fast-paced, high-volume hospitality business with a strong quality food offering.
- A proven ability to lead, motivate and inspire teams to consistently deliver outstanding guest experiences.
- Strong commercial awareness with experience managing budgets, labour costs and P&L accounts.
- Excellent organisational and multitasking skills, with the ability to remain calm and decisive under pressure.
- Experience recruiting, training and developing teams within a beautiful, yet challenging location with seasonal variations.
- A valid Personal Licence.
Salary & Benefits
- Salary up to £60,000 depending on experience.
- Attractive performance-related bonus scheme.
- Share of tronc and tips.
- High-quality live-in accommodation including bills.
- Leadership and development to support your long-term career progression.
- Generous discounts across the company.
- The opportunity to join & develop your career with a highly successful, still growing, company that genuinely invests in its people.
If you're passionate about hospitality, love creating unforgettable guest experiences and want to lead an exceptional team in one of the UK's most stunning locations, we'd love to hear from you. Please apply with your CV in Word format for a confidential discussion.
General Manager in Ambleside employer: Hesketh James
Join an award-winning pub company as a General Manager in the breathtaking Lake District, where you can enjoy a fulfilling hospitality career while living in a stunning location. With competitive salary packages, live-in accommodation, and a strong focus on employee development, this role offers a supportive work culture that encourages growth and teamwork. Experience the joy of leading a passionate team and delivering exceptional guest experiences in a vibrant community, all while enjoying generous discounts and performance-related bonuses.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Ambleside
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know the Lake District scene. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show up in person! If you're nearby, pop into the gastro pub or similar venues. Introduce yourself and express your interest in the General Manager role. It’s a great way to make a memorable first impression.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Be ready to share how your experience aligns with their mission of delivering exceptional guest experiences. We want to see your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace General Manager in Ambleside
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! We want to see your enthusiasm for creating memorable guest experiences and leading a team. Share specific examples that highlight your passion.
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your experience in managing high-volume operations and your ability to lead teams. We appreciate when applicants connect their skills directly to what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We love a well-structured CV that’s easy to read. Use bullet points to outline your achievements and responsibilities, making it simple for us to see your qualifications at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Hesketh James
✨Know Your Venue
Before the interview, take some time to research the gastro pub and its unique offerings. Familiarise yourself with their menu, special events, and any awards they've received. This will not only show your genuine interest but also help you discuss how you can contribute to their success.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to share specific examples of how you've motivated and developed teams in the past. Highlight your approach to creating a supportive environment and how you handle challenges, especially during busy periods.
✨Demonstrate Financial Acumen
Since you'll be responsible for the financial performance, brush up on key financial metrics like P&L management and budgeting. Be ready to discuss how you've successfully managed costs and improved profitability in previous roles, as this will be a key focus for the interviewers.
✨Emphasise Guest Experience
Exceptional guest experiences are at the heart of this role. Prepare to discuss strategies you've implemented to enhance customer satisfaction. Share stories that illustrate your commitment to hospitality and how you've turned feedback into actionable improvements.