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- Tasks: Lead a vibrant community, create engaging events, and ensure top-notch customer experiences.
- Company: Join a highly regarded operator known for impressive workspaces across the UK.
- Benefits: Enjoy a competitive salary, 25 days leave, wellness day, and career growth opportunities.
- Why this job: Be at the heart of a dynamic workspace, making a real impact on member experiences.
- Qualifications: Management experience in workspace or hospitality, strong communication, and problem-solving skills.
- Other info: Exciting chance to develop your career in a supportive and innovative environment.
The predicted salary is between 28800 - 40320 £ per year.
Location: Manchester city centre
Salary: £28,800 per annum + company benefits
Are you a customer focussed Community Lead looking for an exciting new opportunity? Hesketh James are currently looking to recruit a Community Lead for a highly regarded operator with an exceptional reputation for delivering some of the most impressive workspaces across the UK. Their buildings are home to both fledgling and more mature businesses, providing dynamic and inspirational workspaces to meet all business needs, alongside the highest levels of customer service for their prestigious clients.
The role of Community Lead is to deliver a compliant, customer focussed operation where exceptional customer service and guest experience is at the heart of everything you do. You will be responsible for building relationships with members and developing an innovative events calendar that engages stakeholders.
Required skills:
- Previous management experience within workspace or hospitality operations.
- Experience in leading projects on time to deliver outstanding client experiences.
- High level of commercial acumen.
- Excellent account management skills.
- A proactive problem solver, who can think quickly and make decisions when problems arise.
- Excellent communication skills and the ability to communicate with a range of stakeholders.
The package: In addition to a basic salary of £28,800 per annum plus 25 days annual leave, additional day off for birthday, wellness day, company benefits and amazing opportunities to grow and develop your career with this market leading business.
To apply for this vacancy, please forward your CV, ideally in word format.
If this vacancy isn’t quite what you are looking for, please visit our website for further opportunities www.heskethjames.co.uk
Community Lead in Manchester employer: Hesketh James Recruitment
Contact Detail:
Hesketh James Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Lead in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to potential employers on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your personality! When you get the chance to meet hiring managers or team members, let your authentic self shine through. They want to see how you’d fit into their community, so be engaging and share your passion for creating exceptional customer experiences.
✨Tip Number 3
Prepare for those interviews! Research the company and think about how your skills align with their needs. Be ready to discuss your previous management experience and how you’ve successfully led projects that enhanced client experiences. Confidence is key!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team. And remember, check out our website for more opportunities!
We think you need these skills to ace Community Lead in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Community Lead role. Highlight your management experience in workspace or hospitality operations, as this is key for us.
Showcase Your Customer Focus: Since exceptional customer service is at the heart of this role, include examples of how you've delivered outstanding client experiences in the past. We want to see your passion for customer satisfaction!
Be Proactive in Problem Solving: Demonstrate your ability to think on your feet by sharing specific instances where you’ve successfully resolved issues. This will show us that you’re the proactive problem solver we’re looking for.
Keep It Professional Yet Engaging: While we appreciate a friendly tone, ensure your application maintains professionalism. Use clear language and structure to make it easy for us to see why you’d be a great fit for the team.
How to prepare for a job interview at Hesketh James Recruitment
✨Know Your Community
Before the interview, research the company’s community and workspace offerings. Understand their target audience and what makes their spaces unique. This will help you demonstrate your knowledge and passion for creating engaging environments.
✨Showcase Your Management Skills
Prepare examples from your previous management experience that highlight your ability to lead teams and projects effectively. Be ready to discuss how you’ve delivered outstanding client experiences and managed events successfully.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you’ve had to solve problems quickly and efficiently. Share these stories during the interview to showcase your proactive approach and decision-making skills in challenging situations.
✨Engage with Stakeholders
Practice your communication skills by preparing to discuss how you’ve built relationships with various stakeholders in the past. Highlight your account management skills and how you’ve tailored experiences to meet diverse needs.
