At a Glance
- Tasks: Lead a vibrant hotel operation, overseeing all departments and ensuring top-notch guest experiences.
- Company: Join a stylish hotel in Manchester City Centre known for its exceptional food and beverage offerings.
- Benefits: Enjoy a competitive salary, bonus, and fantastic benefits including career progression opportunities.
- Other info: Diversity and inclusion are valued; all applicants are welcome.
- Why this job: Be the face of a dynamic hotel, making a real impact on guest satisfaction and team development.
- Qualifications: Must have 3-5 years of F&B focused hotel management experience and strong leadership skills.
The predicted salary is between 43000 - 45000 £ per year.
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Hotel Operations Manager - Highly Regarded Hotel Operator ** Strong Food & Beverage Experience Required **
Location: Manchester City Centre
Salary: £43,000-45,000 + 10% Bonus + Fantastic Benefits
Hours: Full time (40 Hours)
** You MUST have strong F&B focused Hotel DGM/Operations Manager experience in a large city centre property to be considered for this role. Strong Food & Beverage Manager with a minimum of 3-5 years experience at this level looking for their first Hotel Operations Manager/DGM appointment may also be considered **
Our client, a large stylish hotel operation, is looking for a highly-experienced, hands-on, personable and passionate Operations Manager to assist in the running of their high-quality operation based in Manchester City Centre. With stylish rooms, amazing facilities, a busy food and beverage operation with an extensive menu showcasing their collection of mouth-watering dishes, not to mention a delicious selection of cocktails and alcoholic drinks, this operation boasts a strong base of clientele with guests coming from afar and wide for new and repeat experiences.
As this is a hands-on role, you will need to enjoy the buzz of leading a busy and quality hotel operation overseeing all departments, leading from the front whilst motivating and getting the best out of each Head of Department and established departments. You will have very strong leadership and management skills, have a good business/financial acumen and as a strong motivator be able to get the most out of your team at all times. Not only you will be fully responsible for day-to-day management of the entire operation; you will also be the face of the business and therefore personality is key!
Reporting to the General Manager will actively be involved in all departments with a strong involvement in Food & Beverage and Meetings & Events whilst You must be health and safety compliant and familiar with all operational policies and procedures.
Required Experience:
- Solid hands-on Operations Manager/Deputy General Manager experience in a large hotel with a busy food and beverage operation.
- Strong leadership, management skills and experience of managing several HODs and all departments including: Food and Beverage, Kitchen, Front Office/Reservations and Night Managers
- Good business acumen, strong financial knowledge and experience (GPs, wage costs, Profit & Loss) as well as payroll experience.
- As the face of the business you must have a warm and friendly personality, be fun, passionate, charismatic, enthusiastic, people-focused and adaptable to all personalities.
- Be a great communicator - excellent at developing relationships with a large team and others involved.
The ideal candidate will:
- Have a great personality - fun, passionate, charismatic, enthusiastic, people-focused and adaptable to all personalities.
- Have a passion for hospitality and high-quality service.
- Have strong management and leadership skills.
- Be motivated, highly organised and have previous experience within a similar role.
- Be enthusiastic, have a desire to exceed guest expectations and want to impress and progress.
- Understand the financial and commercial aspects of the business.
- Have an understanding of the Cheshire market in which the business will operate within
- You should hold your team’s progression as paramount to their continued growth as a team and as individuals, which can only help the business to thrive.
We are committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics or background.
Please note: We are expecting a high number of applications for this role and will be in touch with successful candidates within 72 hours of your application. Should you not hear from us within this period, we regret that you have not been shortlisted on this occasion.
You must have full eligibility to work in the UK to be considered for this position.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management
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Industries
Hospitality and Hotels and Motels
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Hotel Operations Manager in Manchester employer: Hesketh James Recruitment
Join a dynamic and inclusive team at our high-volume branded restaurant in the vibrant heart of Edinburgh, where you will have the opportunity to lead a passionate kitchen crew and make a significant impact on food quality and team culture. We offer competitive salaries, a supportive management structure, and ample training and development opportunities, all within a fast-paced and energetic environment that celebrates culinary excellence. If you're looking for a rewarding role that allows you to thrive under pressure while developing your team, this is the perfect place for you.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Operations Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hesketh James Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hesketh James Recruitment
Don't be shy about reaching out to Hesketh James Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Operations Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hesketh James Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hesketh James Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
