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- Tasks: Lead a vibrant hotel operation, overseeing all departments and ensuring top-notch guest experiences.
- Company: Join a stylish hotel in Manchester City Centre known for its exceptional food and beverage offerings.
- Benefits: Enjoy a competitive salary, bonus, and fantastic benefits including career progression opportunities.
- Why this job: Be the face of a dynamic hotel, making a real impact on guest satisfaction and team development.
- Qualifications: Must have 3-5 years of F&B focused hotel management experience and strong leadership skills.
- Other info: Diversity and inclusion are valued; all applicants are welcome.
The predicted salary is between 43000 - 45000 £ per year.
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Hotel Operations Manager – Highly Regarded Hotel Operator ** Strong Food & Beverage Experience Required **
Location: Manchester City Centre
Salary: £43,000-45,000 + 10% Bonus + Fantastic Benefits
Hours: Full time (40 Hours)
** You MUST have strong F&B focused Hotel DGM/Operations Manager experience in a large city centre property to be considered for this role. Strong Food & Beverage Manager with a minimum of 3-5 years experience at this level looking for their first Hotel Operations Manager/DGM appointment may also be considered **
Our client, a large stylish hotel operation, is looking for a highly-experienced, hands-on, personable and passionate Operations Manager to assist in the running of their high-quality operation based in Manchester City Centre. With stylish rooms, amazing facilities, a busy food and beverage operation with an extensive menu showcasing their collection of mouth-watering dishes, not to mention a delicious selection of cocktails and alcoholic drinks, this operation boasts a strong base of clientele with guests coming from afar and wide for new and repeat experiences.
As this is a hands-on role, you will need to enjoy the buzz of leading a busy and quality hotel operation overseeing all departments, leading from the front whilst motivating and getting the best out of each Head of Department and established departments. You will have very strong leadership and management skills, have a good business/financial acumen and as a strong motivator be able to get the most out of your team at all times. Not only you will be fully responsible for day-to-day management of the entire operation; you will also be the face of the business and therefore personality is key!
Reporting to the General Manager will actively be involved in all departments with a strong involvement in Food & Beverage and Meetings & Events whilst You must be health and safety compliant and familiar with all operational policies and procedures.
Required Experience:
- Solid hands-on Operations Manager/Deputy General Manager experience in a large hotel with a busy food and beverage operation.
- Strong leadership, management skills and experience of managing several HODs and all departments including: Food and Beverage, Kitchen, Front Office/Reservations and Night Managers
- Good business acumen, strong financial knowledge and experience (GPs, wage costs, Profit & Loss) as well as payroll experience.
- As the face of the business you must have a warm and friendly personality, be fun, passionate, charismatic, enthusiastic, people-focused and adaptable to all personalities.
- Be a great communicator – excellent at developing relationships with a large team and others involved.
The ideal candidate will:
- Have a great personality – fun, passionate, charismatic, enthusiastic, people-focused and adaptable to all personalities.
- Have a passion for hospitality and high-quality service.
- Have strong management and leadership skills.
- Be motivated, highly organised and have previous experience within a similar role.
- Be enthusiastic, have a desire to exceed guest expectations and want to impress and progress.
- Understand the financial and commercial aspects of the business.
- Have an understanding of the Cheshire market in which the business will operate within
- You should hold your team’s progression as paramount to their continued growth as a team and as individuals, which can only help the business to thrive.
We are committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics or background.
Please note: We are expecting a high number of applications for this role and will be in touch with successful candidates within 72 hours of your application. Should you not hear from us within this period, we regret that you have not been shortlisted on this occasion.
You must have full eligibility to work in the UK to be considered for this position.
Seniority level
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Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management
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Industries
Hospitality and Hotels and Motels
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Hotel Operations Manager employer: Hesketh James Recruitment
Contact Detail:
Hesketh James Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Operations Manager
✨Tip Number 1
Network within the hospitality industry, especially in Manchester. Attend local events or join relevant online groups to connect with professionals who might provide insights or referrals for the Hotel Operations Manager role.
✨Tip Number 2
Research the hotel’s brand and its food and beverage offerings thoroughly. Understanding their unique selling points and customer demographics will help you tailor your approach during interviews and discussions.
✨Tip Number 3
Prepare to showcase your leadership style and how you've successfully managed teams in high-pressure environments. Be ready to share specific examples that highlight your ability to motivate and develop staff.
✨Tip Number 4
Familiarise yourself with the latest trends in the hospitality industry, particularly in food and beverage. Being knowledgeable about current market demands can set you apart as a candidate who is proactive and forward-thinking.
We think you need these skills to ace Hotel Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong Food & Beverage experience and any relevant hotel operations management roles. Use specific examples to demonstrate your leadership skills and financial acumen.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention your hands-on experience in managing various departments, particularly in food and beverage, and how you can contribute to the hotel's success.
Highlight Relevant Experience: In your application, emphasise your previous roles as an Operations Manager or Deputy General Manager, focusing on your achievements in improving guest satisfaction and operational efficiency.
Showcase Your Personality: Since personality is key for this role, ensure your application reflects your warm, friendly, and enthusiastic nature. Use a conversational tone to convey your passion for hospitality and your commitment to team development.
How to prepare for a job interview at Hesketh James Recruitment
✨Showcase Your F&B Expertise
Since the role requires strong food and beverage experience, be prepared to discuss specific examples from your past roles. Highlight any successful initiatives you led in F&B that improved guest satisfaction or increased revenue.
✨Demonstrate Leadership Skills
As a Hotel Operations Manager, you'll need to lead various departments. Share stories that illustrate your leadership style, how you motivate teams, and how you've successfully managed conflicts or challenges within a team.
✨Understand Financial Acumen
Be ready to talk about your experience with financial management, including profit and loss statements, wage costs, and budgeting. Prepare to explain how you've used this knowledge to make informed decisions in previous roles.
✨Emphasise Your Personality
The job description highlights the importance of personality. Be yourself during the interview! Show your enthusiasm for hospitality and your ability to connect with people. A warm and friendly demeanour can set you apart from other candidates.
