At a Glance
- Tasks: Lead a team to deliver top-notch guest experiences in a vibrant commercial property.
- Company: Join a prestigious company known for its exceptional service and dynamic environment.
- Benefits: Enjoy a competitive salary, bonuses, and great company perks.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Be the face of hospitality and make a real difference in people's experiences.
- Qualifications: Experience in hospitality or customer service with strong communication skills.
The predicted salary is between 35200 - 35200 £ per year.
An exciting opportunity has arisen for an experienced Guest Services Supervisor to join a prestigious commercial property in Reading, supporting the day-to-day operation of a high-profile, multi-occupancy building. Reporting to the Building Manager, you'll play a key role in delivering an exceptional occupier and guest experience while supporting the smooth operational management of the site. This is a varied, hands-on role combining front-of-house excellence with operational coordination, stakeholder engagement and facilities support. This is an ideal opportunity for someone with a strong hospitality, property or customer service background who thrives in a fast-paced, people-focused environment and takes pride in delivering first-class service.
The Role
- Acting as the main point of contact for occupiers, visitors and contractors
- Delivering an exceptional front-of-house and customer experience at all times
- Managing occupier queries, resolving issues and maintaining strong communication
- Supporting the day-to-day building operation and service delivery
- Coordinating supplier activity and scheduled maintenance works
Guest Services Supervisor employer: Hesketh James Recruitment
Join a dynamic team at a prestigious commercial property in Reading, where we prioritise exceptional service and employee satisfaction. Our inclusive work culture fosters professional growth through ongoing training and development opportunities, while our competitive salary and benefits package, including bonuses, ensures that your hard work is recognised and rewarded. Experience the unique advantage of working in a high-profile environment that values both its guests and its staff, making it an ideal place for those passionate about hospitality and customer service.
