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- Tasks: Lead a high-quality restaurant, ensuring exceptional guest experiences and team performance.
- Company: Join one of Manchester's most desirable and trendy restaurants with stunning interiors.
- Benefits: Enjoy a competitive salary, performance bonuses, and the chance to lead an exciting hospitality group.
- Why this job: This role offers a dynamic environment, leadership opportunities, and a chance to make a real impact.
- Qualifications: Experience as a General Manager or Assistant GM in a high-quality restaurant is essential.
- Other info: Send your CV in Word format for a quick response from Hesketh James Recruitment.
The predicted salary is between 24000 - 40000 £ per year.
Role: Workplace Operations Manager
Location: Knutsford / Cheshire
Salary: Up to £60k (dependent on experience)
* Fantastic Company Culture * Excellent Salary and Company benefits *
*In house Gym/Fitness Studio / In house Restaurant * Mon-Fri daytime role.
Were recruiting an exciting role for a Workspace Operations Manager to join a unique company with an aim to be one of the best companies to work for in the North West.
This is a well-established and fast-growing company who have created an exceptional culture within their workspace operation, with open communication and collaborative ways of working, who strive to build on their employee offering and workspace experience.
The successful candidate will ideally be from a contemporary Workspace or hotel/hospitality management background with exceptional leadership skills and experience in facilities management.
The role:
Leadership and operational management of an impressive workplace operation, overseeing the front of house cleaners and facilities team, leading on procurement of suppliers, and liaison with the inhouse chef team to plan and coordinate dining and events
Events management leading on the logistics of regular events including team meetings, parties, fine dining experiences., socials and external events.
Facilities management Maintaining building operations, managing maintenance plans and works, and ensuring an exceptional and safe working environment.
People leadership Mentoring and leading a small team, promoting a high-performance, experience led customer-focused culture.
Compliance and safety Ensuring adherence to health and safety regulations and maintaining best practices.
Strategic problem-solving Identifying areas of improvement and implementing best practices / new processes.
Stakeholder collaboration Working with internal teams and external partners to optimize operations.
Data-driven decision-making Using insights to drive operational performance and efficiency.
Communication Keeping all stakeholders informed and ensuring clear, effective communication.
Candidate Qualities:
You will have Senior leadership experience in an operational management role, this may be from Contemporary workspace, Residential property / lifestyle management or Hospitality / Hotels.
You will be a natural leader of people and have an open communication and collaborative approach to your work with an ability to positively motivate your teams
Have excellent organisational skills, able to manage multiple projects and a high attention to detail.
You will be IT savvy and data driven in your approach
Experience in facilities management and building maintenance is essential
A degree in operational management, hospitality, business or similar is desirable
Experience of data analysis and reporting and project management experience is also highly desirable
Benefits & Perks
An excellent salary based on your value and experience
Life Assurance
Private Health Care Bupa
8% employee pension contribution
A positive and collaborative culture to work in
Company socials and team events alongside an inclusive culture
Support in developing your knowledge and experience in your sector
Onsite Gym and fitness studio
In house restaurant with complimentary dining
Hesketh James Recruitment are the managing agent for this role on behalf of the client.
In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.
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General Manager Stunning destination Restaurant employer: Hesketh James Recruitment
Contact Detail:
Hesketh James Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager Stunning destination Restaurant
✨Tip Number 1
Familiarize yourself with the restaurant's concept and menu. Understanding what makes this destination restaurant unique will help you articulate your vision for enhancing guest experiences during the interview.
✨Tip Number 2
Network within the Manchester hospitality scene. Attend local events or connect with industry professionals on platforms like LinkedIn to gain insights and potentially get referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in high-pressure environments. Highlight your leadership style and how it aligns with the restaurant's goals for exceptional service.
✨Tip Number 4
Research current trends in the restaurant industry, especially those relevant to Manchester. Being knowledgeable about what's trending can demonstrate your passion and commitment to staying ahead in the hospitality field.
We think you need these skills to ace General Manager Stunning destination Restaurant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a General Manager or Deputy/Assistant General Manager in high-quality restaurant operations. Emphasize your leadership skills, training experience, and ability to drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to delivering exceptional guest experiences. Mention specific examples of how you've successfully led teams and improved customer feedback scores.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as team training and development, attention to detail, and operational management. Use specific examples to demonstrate these skills.
Follow Application Instructions: Ensure you submit your application in the required format (Word Document) and include all necessary information. Double-check for any specific instructions from Hesketh James Recruitment to ensure your application is processed smoothly.
How to prepare for a job interview at Hesketh James Recruitment
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire your team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, focusing on training and development initiatives that led to improved performance.
✨Demonstrate Operational Knowledge
Familiarize yourself with the day-to-day operations of a high-quality restaurant. Be ready to discuss how you would oversee both front of house and back of house teams, ensuring seamless collaboration to enhance guest experiences.
✨Highlight Customer Service Excellence
Customer feedback is key in this role. Prepare to talk about strategies you've implemented to achieve high customer satisfaction scores and how you handle feedback, both positive and negative, to improve service standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in a busy restaurant environment. Think of scenarios where you've had to manage stock control, staff rotas, or compliance issues, and be ready to explain your approach and outcomes.
