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- Tasks: Lead and inspire Spa and Leisure teams in a stunning hotel environment.
- Company: High-quality hotel in Bristol with a focus on wellness and guest experience.
- Benefits: Competitive salary, 28 days leave, employee discounts, and bespoke training.
- Why this job: Join a passionate team and make a real impact in health and wellness.
- Qualifications: Experience in Spa management, strong leadership, and sales skills.
- Other info: Supportive work culture with opportunities for personal and professional growth.
The predicted salary is between 35000 - 40000 £ per year.
Location: Bristol
Salary: £35k - £40k + Incentives + Benefits
We are delighted to be recruiting for an exceptional Spa & Leisure Manager to join a stunning high quality hotel in the Bristol area. This is a fantastic opportunity for an experienced Spa management professional with strong leadership skills and commercial awareness to oversee both Spa Treatments and Leisure facilities within a high-quality hospitality environment.
The Role
As Spa & Leisure Manager, you will lead, inspire and develop the Spa Treatments and Leisure teams, creating a professional, passionate and guest-focused environment across the Spa, Gym and Pool facilities. You will ensure the highest standards of service, safety and operational excellence, while driving revenue growth and enhancing the Spa's market presence. You will be fully responsible for overseeing:
- The Spa Treatments department
- The Gym and fitness offering
- The Swimming Pool and wet leisure areas
- All internal Spa & Leisure teams
Key Responsibilities
- Supporting, leading and motivating the Spa and Leisure teams, fostering a professional and positive culture
- Maintaining all health, beauty and leisure operational standards within the Spa, Gym and Pool areas
- Ensuring full compliance with health & safety procedures and industry regulations
- Driving revenue growth through effective sales strategies, promotions and upselling opportunities
- Developing and implementing spa marketing initiatives in collaboration with the hotel's sales and marketing team
- Creating packages, seasonal promotions and membership campaigns to increase footfall and retention
- Monitoring KPIs, budgets and performance metrics to maximise profitability
- Tracking attendance and reviewing timetables, schedule adjustments to meet client demand
- Liaising with internal departments to ensure seamless integration of the Spa & Leisure facilities within the wider hotel
- Managing guest enquiries, concerns and complaints with professionalism and efficiency
- Managing staffing levels, rotas, recruitment, training and ongoing development across Spa & Leisure teams
About You
We are seeking a commercially minded leader with a warm and approachable personality who can build strong relationships with both guests and team members. You will have:
- Solid experience in Spa Treatments and Leisure management
- Proven experience driving sales and achieving revenue targets
- Experience contributing to marketing initiatives and promotional planning
- A genuine passion for health, beauty and wellness
- Strong communication, organisational and leadership skills
- A proactive, hands-on approach with high operational standards
Company Benefits
- Competitive salary (negotiable depending on experience)
- 28 days annual leave
- Generous employee discounts
- Life assurance
- Bespoke training programmes and an engaging and supportive working environment
- Free Parking
If you are a passionate and commercially driven Spa & Leisure professional ready to take ownership of a beautiful 4-star hotel's wellness offering, we would love to hear from you.
Hesketh James are acting as the Recruitment consultant for this role. Please note: only candidates with the desired experience will be contacted due to volume of applications received.
Spa Manager - Stunning Venue in Bristol employer: Hesketh James Recruitment
Contact Detail:
Hesketh James Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Manager - Stunning Venue in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and leisure industry. Attend local events or workshops to meet potential employers and showcase your passion for wellness.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Be ready to discuss how your leadership skills can enhance their spa and leisure offerings. Show them you’re the perfect fit!
✨Tip Number 3
Don’t underestimate the power of social media! Follow the hotel and engage with their posts. It’s a great way to get noticed and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website for a smoother process. We want to see your application, and it gives you a better chance to stand out from the crowd. Let’s get you that dream job!
We think you need these skills to ace Spa Manager - Stunning Venue in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Spa & Leisure Manager role. Highlight your leadership experience and any relevant achievements in spa management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for health and wellness, and explain why you’re the perfect fit for our stunning venue. Don’t forget to mention how you can drive revenue growth and enhance our market presence.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and drive sales. Use numbers and examples to illustrate your success in previous roles – we love a good success story!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Hesketh James Recruitment
✨Know Your Spa Inside Out
Before the interview, make sure you’re familiar with the spa's offerings, treatments, and facilities. Research their unique selling points and think about how you can enhance their services. This will show your genuine interest and help you stand out.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This is crucial for a role that requires strong leadership in a guest-focused environment.
✨Demonstrate Commercial Awareness
Be ready to discuss how you’ve driven revenue growth in previous roles. Bring ideas for potential marketing initiatives or promotions that could work for the spa. This shows you understand the business side of things and are proactive about increasing profitability.
✨Prepare for Scenario Questions
Expect questions about handling guest complaints or managing staff conflicts. Think through your approach to these situations and be ready to share your strategies. This will highlight your problem-solving skills and ability to maintain a positive atmosphere.