Business Admin Apprenticeship in Burscough

Introduction

HB is a growing group of businesses built around helping people and businesses succeed.As part of your apprenticeship, you'll gain experience across.

About the Employer

Specialising in the engineering, construction, industrial, and corporate sectors, our creative and fast-growing team is dedicated to making a difference every day. We work on permanent roles.

As an award-winning recruitment and HR specialist based inBurscough, Lancashire, we deliver outstanding results through both one-off projects and permanent outsourcing. Trusted by leaders of the region's top brands, we help businesses thrive.

What You'll Do

As our Business Administration Apprentice, you'll become an important part of the HB team, supporting the day-to-day running of all three businesses while studying towards your Level
3 Business Administration qualification.

You'll learn how a successful business operates from the inside out, working with customers, suppliers, candidates, holidaymakers and business clients.

This is an office-based role where you'll develop confidence, professionalism and valuable business skills in a supportive environment.

Key Responsibilities:

• General Business Administration
• Provide administrative support across all HB businesses
• Answer telephone and email enquiries professionally
• Welcome visitors to the office
• Maintain accurate records and filing systems
• Prepare letters, documents and presentations
• Support diary management and scheduling
• Assist with general office organisation
  Office & Workspace Support:
• Keep the office organised, tidy and welcoming
• Monitor stationery and office supplies and reorder when required
• Prepare meeting rooms for clients and visitors
• Manage room bookings and calendars

Support the smooth day-to-day running of HB Workspaces

Ensure refreshments and facilities are available for meetings
Recruitment & HR Support (HB People):

Prepare candidate packs and interview information

Update recruitment systems

Arrange interviews

Produce offer letters and employment documentation

Maintain confidential records

Assist with onboarding administration
Travel Administration (HB Travel):

Support customers before they travel

Help prepare travel documentation

Assist with holiday check-in administration

Ensure travel documents are accurate and complete

Liaise with suppliers where appropriate

Help create memorable customer experiences
Customer Service:

Deliver excellent customer service both face-to-face and online

Represent the HB brand professionally

Respond positively to enquiries

Build relationships with clients and customers
Digital & Marketing Support:

• Create simple documents, presentations and marketing materials
• Assist with social media content where appropriate
• Help keep company information up to date
• Use Microsoft Office and other digital systems confidently

Training Outcome

Full time employment

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Presentation skills
• Administrative skills
• Team working
• Patience

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday 9am to 5pm

Expected Duration: 1 Year 3 Months

Training Provider: ACCESS FURTHER EDUCATION LIMITED