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- Tasks: Lead and inspire your team while delivering excellent customer service.
- Company: Join a supportive and community-focused food retail company.
- Benefits: Enjoy competitive pay, discounts, and flexible working arrangements.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous leadership experience and strong communication skills required.
- Other info: Flexible shifts to accommodate your studies and commitments.
The predicted salary is between 11 - 17 £ per hour.
Come and join our team! As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store's community through supporting local causes and events. You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team. Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions. We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
What You’ll Be Doing
- Leading your team and getting involved with all aspects of people management
- Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
- Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
- Make sure that your branch is operating safe and legally
- Build relationships with other stores and colleagues and the local community
- Promoting membership
The person we are looking for
- Previous leadership experience
- Ability to support and motivate others
- Flexible, hard-working, and confident
- Great interpersonal and communication skills
- Friendly, with a genuine commitment to great customer service
Perks of the job
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including Stream Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
Team Manager in Chelmsford employer: Herzog International Holdings, Inc.
Contact Detail:
Herzog International Holdings, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager in Chelmsford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the East of England Co-op. Understanding their values and community involvement will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully led a team or supported colleagues. This will help you demonstrate your ability to motivate and manage others, which is key for the Team Manager role.
✨Tip Number 3
Be ready to discuss adaptability! Since food retail is fast-paced, prepare to share how you've handled unexpected challenges in the past. Highlighting your quick decision-making skills will show you're the right fit for this dynamic environment.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our team.
We think you need these skills to ace Team Manager in Chelmsford
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership experience you have. We want to see how you've motivated and supported others in the past, as this is key for the Team Manager role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. This shows us that you’re genuinely interested in the position.
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for customer service and community involvement, as these are important aspects of the role.
Apply Through Our Website: Make sure to apply through our website for the best chance of success. It’s super easy, and we’ll be able to keep track of your application more efficiently. Plus, you’ll get all the latest updates from us!
How to prepare for a job interview at Herzog International Holdings, Inc.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Team Manager role. Familiarise yourself with the responsibilities mentioned in the job description, like leading a team and ensuring excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since previous leadership experience is key for this role, prepare examples from your past where you've successfully led a team or motivated others. Think about specific situations where you made quick decisions or adapted to changes, as these are crucial in a fast-paced environment like food retail.
✨Connect with the Community
The job mentions influencing the local community, so be ready to discuss how you can support local causes and events. Research the community around the store and think of ways you could engage with it. This shows that you’re not just focused on the store but also care about the wider impact.
✨Practice Your Interpersonal Skills
Great communication is essential for a Team Manager. During the interview, practice active listening and ensure you articulate your thoughts clearly. You might even want to role-play common scenarios you could face in the role, such as handling customer complaints or giving feedback to team members.