At a Glance
- Tasks: Support marketing activities across Europe, manage websites, and create engaging content.
- Company: Dynamic company with a focus on innovation and collaboration.
- Benefits: Hybrid work model, generous leave, pension scheme, and employee discounts.
- Other info: Great opportunities for training and professional development.
- Why this job: Join a fast-paced environment and make an impact on customer engagement.
- Qualifications: Degree in Marketing or related field; experience in marketing or CRM preferred.
The predicted salary is between 36900 - 45100 £ per year.
Description
The Marketing & CRM Coordinator will support the execution of marketing activities across the European TNC business, covering France, United Kingdom, Netherlands and Czech Republic.
The role is primarily focused on website management, CRM communications, marketing content creation and day-to-day marketing execution to support lead generation, customer engagement and business growth.
Working closely with internal stakeholders, external agencies and commercial teams, the successful candidate will help ensure the timely delivery of marketing initiatives across multiple European markets.
Location
Uxbridge, Head Office
Reporting to
Senior Director Marketing France & Europe TNC
Key Responsibilities
- Website & Content Management
- Manage day-to-day updates of TNC websites across European markets
- Publish and maintain offers, pricing, vehicle information and partner content
- Coordinate website updates with developers and external agencies
- Ensure content accuracy, consistency and localization
- Conduct regular quality control checks across websites
- Support SEO content implementation and website optimisation initiatives
- CRM & Customer Communications
- Create and deploy newsletters and CRM campaigns
- Manage customer audiences and campaign scheduling
- Support lead nurturing and customer retention programmes
- Coordinate content creation for CRM communications
- Monitor campaign delivery and engagement metrics
- Ensure compliance with GDPR and privacy requirements
- Marketing Operations & Campaign Execution
- Support the deployment of marketing campaigns across multiple channels
- Coordinate marketing assets and promotional materials
- Create and update marketing collateral and point-of-sale materials (POS) for sales teams, agencies and partner programmes
- Coordinate the production and distribution of marketing materials across European markets
- Support partner marketing activations and communication programmes
- Maintain campaign calendars and marketing documentation
- Assist with the localisation of campaigns across European markets
- Reporting & Administrative Support
- Update marketing performance reports and dashboards
- Consolidate CRM, website and campaign performance data
- Support the preparation of business reviews and management presentations
- Monitor key marketing KPIs and maintain reporting files
- Required Skills & Qualifications
Education
- Bachelor’s Degree in Marketing, Communications, Digital Marketing or related field
Experience
- 1 to 3 years of experience in marketing, CRM, digital marketing or marketing coordination
- Internship, apprenticeship or first professional experience accepted
- Experience working with websites, CRM platforms or digital marketing tools is desirable
- Technical Skills
- CRM and email marketing platforms (Brevo, Salesforce Marketing Cloud or equivalent)
- Content Management Systems (CMS)
- Google Analytics (GA4)
- Microsoft Office Suite (Excel, Power Point, Word)
- Basic understanding of SEO principles
- Experience with Adobe Creative Suite (Photoshop, In Design, Canva or equivalent) is a plus
- Languages
- Fluent English (mandatory)
- Fluent French (mandatory)
- Additional European language is a plus
- Personal Attributes
- Strong organisational skills and attention to detail
- Ability to manage multiple priorities simultaneously
- Proactive and solution-oriented mindset
- Comfortable working autonomously
- Strong written communication skills
- Collaborative and team-oriented approach
- Adaptable and willing to learn in a fast-growing international environment
- Success Measures
The successful candidate will contribute to
- Timely delivery of website updates across all European TNC markets
- Consistent execution of CRM campaigns and newsletters
- Effective management of marketing content and sales support materials
- Increased customer engagement through CRM communications
- Improved operational efficiency and marketing execution capacity
- Support of marketing-generated demand and lead generation objectives across Europe
What you’ll get
- Hybrid office model – 3 days minimum in the office with Tuesday & Wednesday being mandatory days
- Annual Leave: 25 days plus bank holidays (after your 5th anniversary, increases to 28 days, after your 10th anniversary, increases to 30 days)
- Pension: Matched up to 8%
- Eyecare vouchers
- Flexible Working Opportunities
- Work from anywhere Opportunities
- Gift Vouchers for expectant parents
- Death in Service Payment
- Referral scheme
- Long Service Award
- Discounts: IHG Staff Discount, Discounted Gym Memberships, KIA Affinity Hertz Staff Discount, Perks at Work
- 40% off any standard Hertz Rental in a Corporate country
- Employee Assistance Programme for employees and family
- Training & Development Opportunity – Apprenticeship Scheme
- Perks at Work – employee benefits portal
Marketing & CRM Coordinator in Uxbridge employer: Hertz
Hertz is an excellent employer, offering a dynamic work environment at the London Heathrow head office where collaboration and innovation thrive. Employees benefit from a strong focus on professional development, competitive compensation, and a culture that values teamwork and efficiency in fleet management. With opportunities for growth and a commitment to optimising asset recovery, Hertz provides a rewarding career path for those looking to make a meaningful impact in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing & CRM Coordinator in Uxbridge
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Hertz and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Hertz are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Hertz on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Hertz. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Marketing & CRM Coordinator in Uxbridge
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Hertz. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Hertz:Show us that you’ve done your homework! In your application, briefly mention what you admire about Hertz’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Hertz
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Hertz will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Hertz, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
