At a Glance
- Tasks: Deliver exceptional customer service and boost sales during the rental process.
- Company: Leading car rental company in Plymouth with a focus on memorable experiences.
- Benefits: Uncapped commission, comprehensive training, and flexible shifts.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Strong communication skills and previous experience in customer service or sales.
- Other info: Flexible working hours to suit your lifestyle.
The predicted salary is between 22000 - 28000 £ per year.
A leading car rental company in Plymouth is seeking a Customer Service Representative to deliver exceptional service and create memorable customer experiences. The ideal candidate will have strong communication skills, a positive attitude, and previous experience in customer service or sales.
You will be responsible for providing excellent customer service during the rental process and identifying opportunities to boost sales. This role also requires working flexibly on a shift basis, reflecting the dynamic nature of the industry.
Customer Service & Sales Rep — Uncapped Commission + Training in Plymouth employer: Hertz
Contact Detail:
Hertz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Rep — Uncapped Commission + Training in Plymouth
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional service, role-play common customer scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to showcase your sales skills! Think of examples where you've successfully upsold or provided excellent service in previous roles. We want to see how you can create memorable experiences for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our team!
We think you need these skills to ace Customer Service & Sales Rep — Uncapped Commission + Training in Plymouth
Some tips for your application 🫡
Show Off Your Communication Skills: Make sure to highlight your strong communication skills in your application. We want to see how you can connect with customers and create those memorable experiences that we value so much.
Bring Your Positive Attitude: Let your positive attitude shine through in your written application. We love candidates who can bring a bit of sunshine to our team and make the rental process enjoyable for our customers.
Share Your Experience: If you've got previous experience in customer service or sales, don’t hold back! Tell us about it in your application. We’re keen to know how you’ve handled customer interactions and boosted sales in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Hertz
✨Know the Company Inside Out
Before your interview, do some research on the car rental company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service & Sales Rep, strong communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate a Positive Attitude
A positive attitude can make all the difference in customer service roles. During the interview, maintain an upbeat demeanour and express enthusiasm for the position. Share stories that highlight your ability to stay positive even in challenging situations.
✨Prepare for Sales Scenarios
Since this role involves boosting sales, be ready to discuss how you would identify sales opportunities during the rental process. Think of strategies you’ve used in the past to upsell or cross-sell products and be prepared to share those insights.