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- Tasks: Drive customers safely and provide top-notch service at Hertz.
- Company: Join one of the world’s largest car rental companies with a passion for service.
- Benefits: Enjoy 25 days holiday, training opportunities, and car rental discounts.
- Other info: Great career development opportunities across Hertz UK and Europe.
- Why this job: Make a difference in customer journeys while driving in a dynamic environment.
- Qualifications: Must have PCV cat.D1 driving experience and excellent customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
Our mission is to be the world’s preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. We are currently looking for a Courtesy Service Driver. If you are a good team player who loves working in a fast-paced environment where no two days are the same, you could thrive as a Courtesy Service Driver. We are looking for people who share our passion, energy and enthusiasm for creating unbeatable customer experiences.
The role: Taking the wheel at Hertz
What you’ll be doing:
- Acknowledge all customers that board the bus, assist with luggage, establish terminal required and ask customers for relevant paperwork.
- Provide excellent customer service to all customers.
- Present the correct image of Hertz at all times.
- Obey the highway code at all times.
- Obey Health & Safety procedures and regulations.
- Refuel the Courtesy Bus according to fuel handling procedures.
- Ensure the Courtesy Bus is kept tidy and has a professional appearance.
- Complete any relevant paperwork in line with Company Audit and Department of Transport standards.
- Bring any defect or damage on the bus to the attention of your Team Leader or Transport Manager.
- Follow the designated route around the terminals.
What you’ll need:
- Good written and verbal communication skills.
- Minimum 2 years PCV cat.D1 driving experience.
- Must have a CPC.
- Customer service experience.
- Must have at least 2 solid years of experience working as a Bus Driver.
Your benefits:
- 25 days holidays (plus Bank Holidays).
- Wide range of training and development courses available to all employees.
- Career development opportunities across Hertz UK and Europe.
- Car Rental discount across Europe, including friends & family members.
Courtesy Service Driver in Hounslow employer: Hertz
Contact Detail:
Hertz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courtesy Service Driver in Hounslow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hertz and its values. This way, you can show off your passion for delivering exceptional customer service and how you fit into their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your enthusiasm and ability to create unbeatable customer experiences.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you present yourself professionally. A tidy appearance reflects the image of Hertz and shows that you take pride in your work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take the wheel at Hertz!
We think you need these skills to ace Courtesy Service Driver in Hounslow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in driving and customer service. We love seeing how your past roles have prepared you for the Courtesy Service Driver position, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and free from jargon. This will help us understand your qualifications quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hertz
✨Know the Company Inside Out
Before your interview, take some time to research Hertz and its mission. Understand their commitment to exceptional customer service and how you can contribute to that. This will show your enthusiasm and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a Courtesy Service Driver, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your ability to create unbeatable customer experiences, which is what they’re looking for.
✨Be Ready for Practical Questions
Expect questions about your driving experience and how you handle various situations on the road. Brush up on the highway code and be prepared to discuss how you ensure safety and compliance while driving. This will highlight your professionalism and reliability.
✨Dress the Part
First impressions matter! Dress smartly and maintain a professional appearance, as this reflects the image of Hertz. A neat and tidy look will not only boost your confidence but also show that you take the role seriously.