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For Companies At a Glance
- Tasks: Manage fleet operations and ensure vehicles are ready for customers on time.
- Company: Join Hertz, a leader in car rental with a focus on customer service.
- Benefits: Enjoy 25 days annual leave, a company car, and various discounts.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team that directly impacts customer experiences.
- Qualifications: Full UK or EU driving licence and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
This role is known for executing the business plan. Through fluid and agile management of the car park and working closely with the cleaning team, you’ll ensure the right car, in the right place, at the right time to ensure customer service flow.
A Day In The Life
Your day will start with a quick review of the fleet. You’ll co‑ordinate with our outsourced cleaning team, ensuring each vehicle is cleaned, inspected and ready for the next customer on time and to Hertz standards. Throughout the day you’ll monitor availability, delete and solve any last minute challenges to keep the operation running smoothly.
What You’ll Do
- Fleet planning: Ensures fleet volume and mix is available to meet the business requirements on a daily and weekly basis, including prioritisation for gold customers. Communicates the fleet plan to the location and outsource team and works with logistics and other locations to transport vehicles.
- Customer Service: Positively influences the customer service by ensuring the right car is in the right place, at the right time to meet the needs of our customers and positively impact their experience with Hertz. Ensures all customer areas within location are fit for purpose.
- Control owns every dollar. Seeks and incorporates feedback from other departments into daily work/department. Tries out new and untested approaches. Actively seeks out new learning opportunities. Acts with integrity at all times. Provides a positive example; ‘walks the talk’.
- Full UK or EU Driving License.
- Department focus areas include NPS, Utilisation and defleet targets. Successful performance in key areas including outsource budget management.
What You’ll Get
- Bonus
- Company Car (as Available)
- Annual Leave: 25 days plus bank holidays (after your 5th anniversary, increases to 28 days, after your 10th anniversary, increases to 30 days)
- Pension: Matched up to 8%
- Eyecare vouchers
- Gift Vouchers for expectant parents
- Death in Service Payment
- Referral scheme
- Long Service Award
- Discounts: IHG Staff Discount, Discounted Gym Memberships, KIA Affinity Hertz Staff Discount, Perks at Work 40% off any standard Hertz Rental in a Corporate country
- Employee Assistance Programme for employees and family
- Training
Fleet & Facilities Supervisor - 6 months contract employer: Hertz
Contact Detail:
Hertz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet & Facilities Supervisor - 6 months contract
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Fleet & Facilities Supervisor - 6 months contract
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in fleet management and customer service. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Your Passion: Let us know why you’re excited about this position! Share your enthusiasm for fleet operations and how you can contribute to our team. A little personality goes a long way in making your application stand out.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points shine through. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hertz
✨Know the Fleet Inside Out
Before your interview, make sure you understand the basics of fleet management and the specific requirements of the role. Familiarise yourself with Hertz's fleet operations and customer service standards, as this will show your genuine interest and readiness to hit the ground running.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss how you've handled challenges in previous roles. Think of examples where you had to coordinate with teams or solve last-minute issues. This will highlight your ability to keep operations running smoothly, which is crucial for this position.
✨Showcase Your Customer Service Mindset
Since customer satisfaction is key, come armed with examples of how you've positively influenced customer experiences in the past. Discuss how you prioritised customer needs and ensured service excellence, as this aligns perfectly with the expectations of the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific challenges the fleet and facilities team faces. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.