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- Tasks: Deliver exceptional customer service and boost sales in a dynamic car rental environment.
- Company: Leading car rental company with a focus on customer satisfaction.
- Benefits: Uncapped commission, 25 days PTO, and comprehensive training.
- Other info: Exciting career development opportunities across Europe.
- Why this job: Join a fast-paced team and grow your career while earning great rewards.
- Qualifications: Valid UK or EU driving license and flexible availability for shifts.
The predicted salary is between 25000 - 35000 £ per year.
A leading car rental company is seeking a Customer Service Representative in Edinburgh. The ideal candidate will thrive in a fast-paced environment, focusing on providing outstanding customer service and maximizing sales opportunities. You will cultivate customer loyalty and resolve issues throughout the rental process.
Essential requirements include:
- A valid UK or EU driving license
- Flexibility to work on a shift rota basis
Employee benefits include:
- Uncapped commission
- Comprehensive training
- Career development opportunities across Europe
Customer Service & Sales Pro — Uncapped Commission + 25 Days PTO in Edinburgh employer: Hertz
Contact Detail:
Hertz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Pro — Uncapped Commission + 25 Days PTO in Edinburgh
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Customer Service & Sales Pro role. Highlight your experience in fast-paced environments and how you’ve maximised sales opportunities before.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and maybe even a referral, which can really boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service & Sales Pro — Uncapped Commission + 25 Days PTO in Edinburgh
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that demonstrate your ability to resolve issues and create loyalty.
Sales Experience is Key: Since this role involves maximising sales opportunities, don’t forget to mention any relevant sales experience you have. We love candidates who can showcase their ability to drive sales while providing excellent service.
Tailor Your Application: Take a moment to tailor your application to the job description. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for, so make it clear why you’re the perfect fit for this role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Hertz
✨Know the Company Inside Out
Before your interview, do some research on the car rental company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service or resolved issues effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight how you can contribute to cultivating customer loyalty.
✨Demonstrate Sales Savvy
Since this role involves maximising sales opportunities, be ready to discuss your sales experience. Think of times when you successfully upsold a product or service and how you approached it. This will illustrate your ability to drive sales while maintaining excellent customer service.
✨Be Ready for Shift Flexibility Questions
As the job requires flexibility with shifts, be prepared to discuss your availability. Show that you’re adaptable and willing to work different hours, which is crucial for a fast-paced environment like this one. It’s all about demonstrating your commitment to the role!