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For Companies At a Glance
- Tasks: Deliver top-notch customer service and boost sales in a vibrant environment.
- Company: Join a leading global car rental company with a dynamic team.
- Benefits: Enjoy uncapped commission, flexible hours, and extensive training.
- Why this job: Make a difference by helping customers while earning great rewards.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Flexible working hours, including weekends, to fit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
A leading global car rental company is seeking a Customer Service Representative in Edinburgh. The role involves providing world-class customer service, maximizing sales opportunities, and resolving customer issues effectively.
Ideal candidates will have:
- Strong communication skills
- A positive attitude
- Previous experience in customer service or sales
Flexible working hours are required, including weekends. Competitive benefits include uncapped commission and extensive training opportunities. Apply now to join a dynamic team!
Car Rental Customer Service & Sales Agent employer: Hertz
Contact Detail:
Hertz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Rental Customer Service & Sales Agent
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for joining their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend. This will help you feel more confident and ready to tackle any customer issue that comes your way.
✨Tip Number 3
Be prepared to showcase your sales skills! Think of examples from your past experiences where you’ve successfully upsold or resolved a customer issue. We want to see how you can maximise those sales opportunities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Car Rental Customer Service & Sales Agent
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service or sales. We want to see how you've gone above and beyond for customers in the past!
Keep It Positive: A positive attitude is key for this role! Use your application to convey your enthusiasm for helping others and your eagerness to tackle challenges head-on. Let us feel your energy through your words!
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to the specific role of Car Rental Customer Service & Sales Agent. We love seeing candidates who take the extra step to connect their skills with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Hertz
✨Know the Company
Before your interview, take some time to research the car rental company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Representative, strong communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to demonstrate how you've effectively communicated with customers or resolved issues.
✨Highlight Sales Experience
Since the role involves maximising sales opportunities, be ready to discuss your previous sales experience. Share specific examples of how you’ve successfully upsold products or services, and how you can bring that expertise to the team.
✨Prepare for Flexibility Questions
Given the flexible working hours, be prepared to discuss your availability, including weekends. Show that you’re adaptable and willing to meet the needs of the business, which will reflect positively on your commitment to the role.