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- Tasks: Deliver top-notch customer service and boost sales during car rentals.
- Company: Join Hertz, a leading car rental company with a focus on customer satisfaction.
- Benefits: Enjoy uncapped commission, 25 days holiday, and extensive training opportunities.
- Other info: Flexible shifts including weekends; perfect for students looking to earn while learning.
- Why this job: Be the hero for customers and make their rental experience unforgettable.
- Qualifications: Must have a valid driving licence and a positive attitude.
The predicted salary is between 22000 - 28000 £ per year.
Hertz is looking for a Customer Service Representative in Scotland. This role involves providing exceptional customer service during the rental process, maximizing sales opportunities, and resolving customer issues.
Ideal candidates should possess:
- a valid driving license
- a positive attitude
- previous experience in customer service
The position offers uncapped commission, 25 days of holiday, and various training opportunities. Candidates must be flexible and willing to work shifts including weekends.
Car Rental Customer Champion: Service, Sales & Growth employer: Hertz
Contact Detail:
Hertz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Rental Customer Champion: Service, Sales & Growth
✨Tip Number 1
Get to know Hertz inside out! Research their values, services, and customer feedback. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Car Rental Customer Champion and role-play how you'd handle them. This will help you feel more confident during interviews.
✨Tip Number 3
Network like a pro! Connect with current or former Hertz employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us.
We think you need these skills to ace Car Rental Customer Champion: Service, Sales & Growth
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share those stories!
Be Positive and Enthusiastic: Your attitude matters! Use positive language throughout your application to convey your enthusiasm for the role. We love candidates who are excited about providing exceptional service and making a difference.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to the Car Rental Customer Champion role. Mention specific skills that align with the job description, like sales experience or problem-solving abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hertz
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to resolve their issues. Hertz values exceptional service, so showcasing your experience will definitely give you an edge.
✨Show Off Your Sales Skills
Since this role involves maximising sales opportunities, prepare examples of how you've successfully upsold products or services in previous jobs. Think about specific situations where you turned a potential 'no' into a 'yes'—this will demonstrate your ability to drive sales while providing great service.
✨Flexibility is Key
Hertz requires candidates to be flexible with their working hours, including weekends. Be prepared to discuss your availability during the interview. If you have prior experience working shifts, mention it! This shows you're adaptable and ready to meet the company's needs.
✨Bring a Positive Attitude
A positive attitude can make all the difference in customer service roles. During the interview, let your enthusiasm shine through. Share stories that highlight your upbeat approach to challenges and how it positively impacted your previous workplaces. Remember, they want someone who can uplift the team and customers alike!